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Language:Hindi (Mandatory) Responsibilities: <ul><li>Familiarize yourself with all products and services offered by our company.</li></ul> <ul><li>Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.</li></ul> <ul><li>Attending networking activities to research and connect with prospective clients.</li></ul> <ul><li>Maintaining meaningful relationships with existing clients to ensure that they are retained.</li></ul> <ul><li>Suggesting upgrades or added products and services that may be of interest to clients.</li></ul> <ul><li>Crafting business proposals and contracts to draw in more revenue from clients.</li></ul> <ul><li>Negotiating with clients to secure the most attractive prices.</li></ul> <ul><li>Equipping staff with the technical and social skills needed to enhance sales.</li></ul> <ul><li>Reviewing clients' feedback and implementing necessary changes.</li></ul> <ul><li>Remaining in tune with trends in consumption to ensure that our offerings remain relevant.</li></ul> Requirements: <ul><li>Degree in marketing, business administration, or similar.</li></ul> <ul><li>Intuitive and insightful, particularly regarding human behavior.</li></ul> <ul><li>Ability to generate revenue by identifying pain points and suggesting suitable products or services.</li></ul> <ul><li>Professional yet affable disposition.</li></ul> <ul><li>Neat, well-groomed appearance.</li></ul> <ul><li>Great networking skills.</li></ul> <ul><li>Excellent written and verbal communication.</li></ul> <ul><li>Resourceful, with outstanding research skills.</li></ul> <ul><li>Emboldened by challenges.</li></ul> Job Type: Full-time Pay: ₹14,000 per month Education:Bachelor's (Preferred)

Senior Support Engineer	 	 ● To provide first and second line support of customer installations	 ● To provide technical support to end users	 ● To minimize the level of support issues that are routed to GCS/L3 Teams	 ● To take overall support ownership including testing and delivery of software changes to the	 	 Objectives	 	 installations	 	 Skills	 	 ● Proven track record as a support troubleshooter (L2/L3)	 ● Having experience of direct exposure to the customer and demonstrated excellence in	 	 support	 	 ● Has worked (supported systems) and familiar with Unix, Shell Scripting, Oracle, SQL	 ● Good understanding of Helpdesk Systems, SLA management	 ● Excellent communication (verbal/written) skills	 ● 1-2 years of development/programming experience preferred but not essential	 ● Understanding of GSM Networks desirable	 ● Languages: English	 	 Key Tasks	 	 ● Delivering support to SLAs	 ● Keeping accurate logs of issues using a ticket management system	 ● Responsible for on-going maintenance of customer systems	 ● Analyzing and troubleshooting incidents to identify problem areas;	 ● Providing workarounds or resolutions, if possible, to clear reported problems;	 ● Taking ownership of incident reports in the Customer's helpdesk system from L1 support	 ● Providing updates to L1 support on the status of incidents;	 ● Raising Defect reports with Evolving Systems Global Customer Support in the event a	 	 Defect is confirmed to be with the software;	 	 ● Receiving interim and final resolutions from Evolving Systems;	 ● Testing and validating received resolutions;	 ● Writing Method of Procedure (MOP) or other process documents and providing assistance	 	 to L1 support in applying the resolutions provided by Global Customer Support to the	 production system;	 	 ● Providing root cause analysis (“RCA”) to L1 support	 	 Qualification:	 Bachelor's/Master’s Degree in Computer Science or a related technical discipline, or the equivalent	 combination of education	 	 Location: India	 	 Experience: Minimum 3 years of support related experience, preferably in the telecom domain	 	 

Requirements:<ul><li>Must have hands on experience of Must have good communication skills (oral / written) to communicate efficiently with different stakeholders and Customer to discuss on project topics.</li><li>Must be able to work independently and self-driven individual who can adopt to situations and understand the application/domain.</li><li>Good analytical ability to resolve any issue.</li><li>Good to have experience in retail eCommerce domain.</li><li>Good analytical ability to resolve any issue.</li><li>Must have experience with API Testing Tools like Postman, Soap UI, Swagger etc.</li><li>Must have experience with Test case design, Test Execution, Defect Logging and Reporting.</li><li>Must have experience in Middleware Testing and EDI Testing.</li></ul>

Role – Customer Support ExecutivePosition : Permanent with ApexonLocation : Bangalore - Work from Office Job Description :&nbsp;Pls find below given JD for BPO.&nbsp;Should be excellent on English and Hindi.&nbsp;Should be OK to work in Rotational shifts and from Office.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Transport allowance for night shift - 350·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;10pm -7:30 am – 350+250 = INR 600 . (I month)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;General shift –·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;12pm -10 pm – 350 INR transport allowance – 250 shift allowance&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6 pm to 3:30 am – 350 transport allowance – 250 shift allowance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Food bills are reimbursed for Sat and Sun .. Sat Breakfast and lunch is provided·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free breakfast / Dinner /lunch is provided. – for all shifts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20 days&nbsp;We are looking for Customer support executive for Bangalore location .·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Candidates must be flexible for night shifts. (·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Can be full night shift or Rotational night shift&nbsp;- 10 pm to 7:30 am – 9.5 hours with 8.5 hours·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Rotational Week off·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Electronic city – Robert Bosch Office&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;No transport&nbsp;will be provided, Candidate will be provided with travel allowance.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We can hire Graduate , Candidates must have all the educational certificates.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We can also hire undergraduate , they will be hired on contract basis 6 months with Apexon Payroll(SOW)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be fluent with English and Hindi Languages. (Comm skills 100% on mark)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Notice period- Immediate to 15 days.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interview mode: On Microsoft teams – Video call.·&nbsp;&nbsp;&nbsp;&nbsp;Location :&nbsp;&nbsp;No. 76, 77, Cyber Park, 3rd Cross Road,&nbsp;<a href="https://www.google.com/maps/search/Electronic+City,+Phase+1,+Dodathogur+Village,+Bengaluru,+Karnataka+560100?entry=gmail&amp;source=g" rel="noopener noreferrer" target="_blank">Electronic City, Phase 1, Dodathogur Village, Bengaluru, Karnataka 560100</a>.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Can be aligned in different projects = IT projects	Ecall – SOS tag –·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mock sessions – and training will be provided.3 from bangalore location&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Apexon – RoberBosch .. ecall -you will become a·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer support profile·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;- and handle 2 projects – ecall 0 high fluency in English and hindi and confidence in emergency situations ..·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;- ordering project and It application project ..·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;- these calls are all from India …·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Seller

Software Engineer-Node JS Developer Responsibilities:• Executing full lifecycle software development• Architect and conceptualise the product from initiation• Programming well-designed, testable, efficient code• Develop flowcharts, layouts, and documentation to identify requirements and solutions• Integrate software components into a fully functional software system Requirements:• B.Tech/B.E. or related technical discipline with 3+ years of experience in following Technologyand programming methodology.• Strong NoSQL database design and query writing skills with a commitment to performanceand efficiency• Working knowledge of RESTful API paradigms• Strong coding skills (Javascript, Node.js )• Experience building distributed domain-driven microservices• Strong understanding of database and storage fundamentals• Computer Science fundamentals in object-oriented design, data structures, algorithm design,problem-solving, and complexity analysis

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