• Ensuring all call get registered in Service Desk.• Call dispatching to respective team.• Maintaining the call track &amp; TAT• Follow up with respective user / engineer for call closer.• L2 level Troubleshooting• Vendor Management for Warranty as well as AMC assets in the support• OS image end to end testing for new deployment with all components<

Roles and Responsibilities for Desktop support L1/L2/L3:•	Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office, Citrix, Cobian Backup, One stream &amp; other tools).•	Installation and configuration of Windows based operating systems through SCCM / External device (Wind

Roles and Responsibilities for Desktop support L1/L2/L3:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office, Citrix, Cobian Backup, One stream &amp; other tools).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb

REQUIREMENT FOR:DESKSTOP SUPPORT ENGINEER L1/&nbsp;VIP SUPPORT Company Name – Precision Groups (https://www.precisionit.co.in)Required Experience: 2 to 3 yearsSalary- 26000/- per monthJob Location: Chakan PuneClient – Anand Group India.Job description:•	Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Pr

REQUIREMENT FOR:DESKSTOP SUPPORT ENGINEER L1/&nbsp;VIP SUPPORT Company Name – Precision Groups (https://www.precisionit.co.in)	Required Experience: 2 to 3 yearsSalary- 26000/- per monthJob Location: Chakan PuneClient – Anand Group India.Job description:•	Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; P

Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)•	Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 &amp; 10)•	Resolve issue remotely•	Good experience in Installation, configuring &amp; troubleshooting of MS Outl

Established in 1996, Precision provides IT Infrastructure Management Services, Biometric, IoT, Cloud and IT System Integration solutions. Precision adopts a consulting approach to address the needs of clients and has a very strong R&amp;D and IP creation focus. With a PAN India presence and a 2400+ strong team, experienced and skilled certified pre-sales, sales &amp; technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers. 

Job description:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset coordinator shall be responsible to record all IT assets. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have knowledge of working on excel reports. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The engineer shall have periodic knowledge sharing sessions of its role with end user support team. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engineer must adhere to defined processes, security guidelines, regulatory guidelines, Do’s, and don’ts rigorously.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager is responsible to keep and maintain record of all IT assets (hardware &amp; software) with help of inventory management tool as well as by tracking manually.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager shall handle inventory management systems. Should communicate with vendors to provide solution.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Track, and maintain record of all IT devices, printers, Switch/Router, software etc. including Vendor devices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager responsible for preparation of dispatch material documents &amp; packing and follow-up with the end users till delivery of IT material.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager is responsible for Asset Tagging, Tracking of asset life / warranty.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager shall lead activity for Periodic review of IT assets as per requirement.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT asset Manager shall communicate with various vendors for vendor IT asset management.&nbsp;Interested candidates can share resume on: Email id: max.thaiparampil@precisionit.co.in / Whatsapp: 7448888502&nbsp;

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office, Citrix, Cobian Backup, One stream &amp; other tools). ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and configuration of Windows based operating systems through SCCM / External device (Windows 10).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good experience in Installation, configuring &amp; troubleshooting of Office 365, OneDrive.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and managing of antivirus products.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Taking / Monitoring Regular data backup, restoration of data &amp; mail backup of MS outlook.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configuring &amp; troubleshooting of Desktop/Laptops for L1 level &amp; Managing End user data backup and recovery. Interested candidates can share profiles on: 7448888502/ max.thaiparampil@precisionit.co.in

Roles and responsibility: Location: Mumbai/ Navi Mumbai Trouble shooting of all types of Hardware (Desktops, Laptops, &amp; Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office, Citrix, Cobian Backup, One stream &amp; other tools). Installation and configuration of Windows based operating systems through SCCM / External device (Windows 10).&nbsp;Good experience in Installation, configuring &amp; troubleshooting of Office 365, OneDrive.·Installation and Managing of antivirus products.·Taking / Monitoring Regular data backup, restoration of data &amp; mail backup of MS outlook.·Configuring &amp; troubleshooting of Desktop/Laptops for L1 level &amp; Managing End user data backup and recovery.

Windows Administration of Physical and Virtual machines (OVM and VMware)Patching: • OS Critical and Security Patch Management • OS Critical and Security Patch Management Policy with UAT testing• hardening as per company policy and meeting compliance Monitoring of Servers: • Monitoring of CPU Usage • Monitoring of RAM Usage • Monitoring of Disk Space Usage • Monitoring of DISK I/O • Monitoring of Windows Time Sync • Monitoring of Windows Server Services • Monitoring of Windows Server Performance Server OS Log Analysis/Management • System Log Analysis • Security Log Analysis • Application Log Analysis Server Security Management:• Security Processes - User and Group Management • Security Policies and Configurations • Security Patches and Hot Fixes • Windows Registry Configurations • Windows Services • File and Directory Security • Audit Logging • Windows Firewall Policy • Time Zone Setting • Event log setting • Windows Server Roles / Features Management • Installation of server feature. • Installation of IIS/File server role. • Modification of IIS/File server role. • Removal of IIS/File server role Server Disk Management • Configuring disks and volumes includes creating and formatting partitions, logical drives, &amp; volumes• Defragmenting volumes to improve file-system performance • Managing file-system errors and bad sectors on a hard disk.• Windows Server folder and File access security/share permission management.Server backup Monitoring • Configuring system state and bare metal backup. • Restoring system state and bare metal backup. • Windows Server Debug logs and Analysis • Windows Scheduled Tasks ManagementServer Remote Access Management. • Enabling Remote Desktop • Disable Remote Desktop Server Device Drivers Management • Installation of Device Drivers. • Modification of Device Drivers • Removal of Device Drivers Server User Management • Create/Modify/Delete Users • Create/Modify/Delete Groups • Reset Password/Un-Lock Users • Server Problem Management • Server Change Management • Server Incident Management&nbsp; Contact HRSneha- 7448888518 / 9579590336sneha.wanjari@precisionit.co.in

Job Description &nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Trouble shooting of all types of Hardware (Desktop/Laptop/Printers), software application &amp; Networking problems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Creating new user accounts, password resets, group policy, logon scripts and managing file shares within the Active Directory environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and configuration of Windows/Linux based operating systems &amp; Patch management, software update and monitor the system status and unwanted software.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good experience in Installation, configuring &amp; troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 &amp; Lotus note. Taking Regular data &amp; mail backup of MS outlook (PST files).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configuring &amp; troubleshooting of Desktop/Laptops for L2 level &amp; Managing data backup and recovery.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure &amp; Troubleshooting of TCP/IP settings &amp; connectivity problems for client computers and add them to domain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exposure in Active Directory user creation &amp; deletion ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing windows server 2008R2,2012R2 and 2016 Active Directory services, configuring windows servers &amp; Installing different roles on the server.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and Managing Windows patches for client systems and servers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation, Configuration and Monitoring of virus issues through Symantec, McAfee &amp; Kaspersky Endpoint Protection antivirus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and configuration of physical server - RAID Servers ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for monitoring, maintenance, and support of Windows Server 2007/2008/2010/12 R2/ environments &amp; managing Physical servers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic Knowledge of VMware and Ms exchange.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation and configuration of VPN clients such as Cisco, Juniper.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing team of Desktop engineers and coordinating them close the Users tickets within SLA. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining Asset Management life cycle through IMAC process &amp; should be strong in Excel.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing &amp; Coordinating with direct, in direct&nbsp;and AMC vendors&nbsp;as per industry need for the materials and addressing vendor invoice / PO related queries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configuring &amp; Troubleshooting of all types of printers such as Network printers/Dot matrix/inkjet/LaserJet &amp; multi-function printers, scanners at L2 Level·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resolving tickets within the SLA which is raised from End User side. Providing support through floor support/Remote support &amp; On call support.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Log Incidents/call tickets into Ticketing tools, monitor incoming customer ticket as per queues for assignment, follow-up and resolution.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hand on experience in Incidents, Service requests and change request based on ITIL Process&nbsp; Contact HRSneha- 7448888518sneha.wanjari@precisionit.co.in

Precision Infomatic (M) Private Limited

desktop support team lead

Desktop Support Engineer

Desktop support L1/L2/L3/Network Engineer

Senior System Engineer

Senior System Engineer

Desktop Support Engineer

IT Asset Executive

Desktop Support Engineer

Desktop Support Engineer

Windows Administrator

Senior System Engineer