REQUIREMENT FOR:

DESKSTOP SUPPORT ENGINEER L1/ 

VIP SUPPORT

Company Name – Precision Groups (https://www.precisionit.co.in)

Required Experience: 2 to 3 years

Salary- 26000/- per month

Job Location: Chakan Pune

Client – Anand Group India.

Job description:

• Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)

• Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)

• Resolve issue remotely

• Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.

• Installation and Managing of antivirus products

• Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files)

• Configuring & Troubleshooting of Deskstop, printers, scanners & Local printers at L1 Level.

• Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support

• Good verbal & written communication skills

Interested candidate can share resume on:

Email id : nikita.more@precisionit.co.in

Whatsapp : 7777028743