Job Title: Indian CookLocation: [Bangalore]Reports To: Head Chef / Kitchen ManagerDepartment: KitchenEmployment Type: [Full-Time] <h3>Job Overview:</h3>We are seeking a skilled and passionate Indian Cook to join our culinary team. Th

Job Title: South Indian ChefLocation: [Bangalore]Department: KitchenEmployment Type: [Full-Time]Salary: [As per company standards]<h3>Job Overview:</h3>We are looking for a talented and passionate South Indian Chef to join our culinary team. T

Job Title: Assistant Head of Department (HOD) – Food &amp; BeverageLocation: [Bangalore]Reports To: Head of Food &amp; BeverageDepartment: Food &amp; BeverageEmployment Type: [Full-Time] <h3>Job Overview:</h3>The Assistant Head of Department (HOD) –

Roles and Responsibility –&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsibilitieso&nbsp;&nbsp;Supervising Marshal and Crew, taking care of end to end Maintenance of all the Sports activities, Amenities, Infrastructure, and Equipment’s also update to reporting HODo&nbsp;&nbsp;Ensure all the customer had good experience and taking suppor

EXECUTIVE CHEF JOB DESCRIPTIONThe Executive Chef holds a pivotal role in the culinary landscape of any establishment. This position demands not only culinary expertise but also exceptional leadership and management skills. From orchestrating kitchen operations to innovating menus, the Executive Chef is the driving force behind the culinary experience.RESPONSIBILITIESFirst a

ob DescriptionRole and Responsibilities: Responsible for all kind of transactions for any group that arrives at PLaY. Provide allthe right information of prices and packages of the day. Responsible for providing all T&amp;C information prior toreceive payments.• Cash Handlingo Receive payment by cash, check, credit cards, vouchers, or automatic debits.o

Job DescriptionRole and Responsibilities: Responsible for all kind of transactions for any group that arrives at PLaY. Provide all the right information of prices and packages of the day. Responsible for providing all T&amp;C information prior to receive payments.·&nbsp;&nbsp;&nbsp;Cash Handlingo&nbsp;&nbsp;&nbsp;Receive payment by cash, ch

Responsibilities:-&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand requirements and details of each event.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand clients’ needs and wants.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan and organize events with attention to financial and time constraints.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Book v

Job Description: Guest Relations HOD As the Guest Service Manager &amp; Head of Department at PLaY Arena, you will play a crucial role in ensuring exceptional guest experiences and efficient operations. Your responsibilities will include: 1. Guest Services Leadership:  Overseeing all aspects of guest services, including admissions, ticketing, inquiries, and customer relations

Role and Responsibilities Communication Responsible for handling all customer enquiries over telephone and email. Ensure all enquiries are responded to on the same working day. Customer Service Provide information in a calm and patient manner. Capture the requirements and avoid confusion on the booking calendar. Reduce the number of missed calls. (No Missed Calls Should be there in the EOD) Con

<h3>Responsibilities:</h3><ul><li>Welcome customers and help determine their orders.</li><li>Process customer orders and record them in the restaurant database.</li><li>Relay customers’ orders to the kitchen staff.</li><li>Ensure all orders are delivered to the customers in a timely manner.</li><li>Accept cash and return the correct change.</li><li>Tally money in the cash drawer a

<h2>Restaurant Captain Duties and Responsibilities:</h2><ul><li>Always greet and welcome guests promptly in a warm and friendly manner.</li><li>Always thank and give fond farewell to guests conveying anticipation for their next visit.</li><li>Assist guest with table&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/reservation.html" rel="noopener noreferrer" target="_blank"

• Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly•&nbsp;&nbsp;Assist in training staff members and new hires•&nbsp;&nbsp;Implement and monitor programs as directed by management, and see the programs through to completion•&nbsp;&nbsp;Generate memos, emails and reports when appropriat

Role and Responsibilities: ● Operations o Responsible for day to day operations activities such as Go karting, Bowling Alley, Laser Tag, Paintball, Climbing, Trampoline Park, Air Rifle shooting, Archery, ATV, etc o Ensure all activities are available at the allotted time and are at 100% operational capacity o Ability to multi-task, and change priorities constantly as needed in a fast-paced envi

As a facility supervisor, you may oversee equipment maintenance and repair, inspect the grounds and assist other employees. Your main role is to ensure a safe and effective work environment. This may require enforcing new policies, ensuring the proper use of equipment and reporting accidents. Depending on your level of responsibility, you may also need to confirm that all personnel are present

We are hiring for Cook.DUTIES AND RESPONSIBILITIES:<ul><li>Cook tandoori dishes on the menu following recipes</li><li>Overall responsibility for operations of tandoori dishes</li><li>Preparing food items by cutting, chopping and mixing</li><li>Producing new tandoori dishes</li><li>Managing, training new assistance tandoori chefs</li><li>Prepare tandoor dishes under instructions of H

PLaY is a premier sports and adventure destination with a diverse mix of conventional & unconventional sports. Within this enclosure, you can cut loose and unleash your emotions. Scream like a Stone Age hunter as you pump paint balls into your opponent’s armour; let out Tarzan’s yell as you zoom through the air on your Skate Board; feel your heart pounding against your ribs as you negotiate tight turns on your quad bike. Step into PLAY and FEEL ALIVE!

Role and Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communication·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for handling all customer enquiries over telephone and email.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all enquiries are responded to on the same working day.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Service·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide information in a calm and patient manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Capture the requirements and avoid confusion on the booking calendar.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reduce the number of missed calls. (No Missed Calls Should be there in the EOD)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conversion Ratio·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ratio of enquiries received and confirmed bookings.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Upsell wherever possible. Provide alternatives to customers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Database (Kylas – CRM)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for maintaining a database of all such enquiries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep track of regular bookings. Maintain a database of all regulars for the various activities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Track and update the birthday booking calendar. Ensure a separate database is maintained.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordination - Events·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all the stakeholders or other departments are informed and so that their contribution is on time for all the events. Avoid any communication gaps/complaints.Qualifications and Education RequirementsExcellent communication skills with a super positive attitude.Preferred Skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer orientation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Teamwork·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communication skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain quality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Takes Initiative·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attention to details

Guest Relations Manager responsibilities are:&nbsp;1.&nbsp;&nbsp;Providing exceptional service to clients.2.&nbsp;&nbsp;Implementing plans to improve customer satisfaction.3.&nbsp;&nbsp;Assisting with client queries/disputes.4.&nbsp;&nbsp;Resolving complaints effectively.5.&nbsp;&nbsp;Sharing tips with the team to enhance customer service.6.&nbsp;&nbsp;Acting as a communication hub between clients and team members.7.&nbsp;&nbsp;Informing clients about updates of services.8.&nbsp;&nbsp;Providing reports to senior manager on the activities.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adhere to strict&nbsp;<a href="https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/front-office-sop/179-sop-grooming-and-hygiene.html" rel="noopener noreferrer" target="_blank">staff grooming and hygiene</a>&nbsp;standards. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. Good command of the English language is essential, both written and verbal&nbsp;Must possess strong organization time management skills, attention to detail.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be client service focused and a team player.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Positive attitude and outgoing personality is essential.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Personable, enthusiastic, self-motivated and able to work independently.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Observant, discriminating and detail-oriented&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to understand and carry out oral and written instructions and request clarification when needed.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal and organizational skills.<ul><li>Provides and ensures high-quality guest relations. Receives and resolves client complaints in a manner consistent with company policy. Makes Manager on Duty aware of any client complaints.</li><li>Maintains the desired levels of quality assurance ratings, including client comment cards, accounting audit and inspection scores.</li><li>Confers and cooperates with other departments as needed to ensure coordination of activities.</li><li>Ensures Inn compliance of all company policies and procedures.</li><li>Adheres to all safety procedures and informs management of any unsafe conditions.</li><li>Attends meetings and training as requested.</li></ul>&nbsp;Roles &amp; ResponsibilitiesGuest Relation Manager spend a great deal of time interacting with client, it is important that they have strong communication, interpersonal and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully. Above average organizational and time management skills are also critical for Guest Relation Manager. Being detail-oriented and possessing the ability to work closely in teams also contribute to the success of this position.A Guest Relation Manager listens to and manages all customer complaints and concerns. They might keep a log of these complaints and resolutions. They might communicate with guests in-person or via phone or email. A Guest Relation Manager must also follow-up to ensure that each complaint has been resolved to the customer’s satisfaction.&nbsp;&nbsp;Guest Relation Manager to help establishments build strong customer service programs. In this position, Guest Relation Officers will work closely with upper management to measure customer service, such as through surveys and questionnaires, and help to create programs that better address the needs of clients to avoid potential issues in the future.&nbsp;&nbsp;&nbsp; &nbsp;●&nbsp;&nbsp;&nbsp;Ability to work flexible hours●&nbsp;&nbsp;&nbsp;Strong sense of responsibility and a professional presentation●&nbsp;&nbsp;&nbsp;BSc degree in Hospitality Management, Tourism, Business Administration or relevant fieldGuest Relations Manager responsibilities are:&nbsp;1.&nbsp;&nbsp;Providing exceptional service to clients.2.&nbsp;&nbsp;Implementing plans to improve customer satisfaction.3.&nbsp;&nbsp;Assisting with client queries/disputes.4.&nbsp;&nbsp;Resolving complaints effectively.5.&nbsp;&nbsp;Sharing tips with the team to enhance customer service.6.&nbsp;&nbsp;Acting as a communication hub between clients and team members.7.&nbsp;&nbsp;Informing clients about updates of services.8.&nbsp;&nbsp;Providing reports to senior manager on the activities.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adhere to strict&nbsp;<a href="https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/front-office-sop/179-sop-grooming-and-hygiene.html" rel="noopener noreferrer" target="_blank">staff grooming and hygiene</a>&nbsp;standards. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. Good command of the English language is essential, both written and verbal&nbsp;Must possess strong organization time management skills, attention to detail.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be client service focused and a team player.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Positive attitude and outgoing personality is essential.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Personable, enthusiastic, self-motivated and able to work independently.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Observant, discriminating and detail-oriented&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to understand and carry out oral and written instructions and request clarification when needed.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal and organizational skills.<ul><li>Provides and ensures high-quality guest relations. Receives and resolves client complaints in a manner consistent with company policy. Makes Manager on Duty aware of any client complaints.</li><li>Maintains the desired levels of quality assurance ratings, including client comment cards, accounting audit and inspection scores.</li><li>Confers and cooperates with other departments as needed to ensure coordination of activities.</li><li>Ensures Inn compliance of all company policies and procedures.</li><li>Adheres to all safety procedures and informs management of any unsafe conditions.</li><li>Attends meetings and training as requested.</li></ul>&nbsp;Roles &amp; ResponsibilitiesGuest Relation Manager spend a great deal of time interacting with client, it is important that they have strong communication, interpersonal and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully. Above average organizational and time management skills are also critical for Guest Relation Manager. Being detail-oriented and possessing the ability to work closely in teams also contribute to the success of this position.A Guest Relation Manager listens to and manages all customer complaints and concerns. They might keep a log of these complaints and resolutions. They might communicate with guests in-person or via phone or email. A Guest Relation Manager must also follow-up to ensure that each complaint has been resolved to the customer’s satisfaction.&nbsp;&nbsp;Guest Relation Manager to help establishments build strong customer service programs. In this position, Guest Relation Officers will work closely with upper management to measure customer service, such as through surveys and questionnaires, and help to create programs that better address the needs of clients to avoid potential issues in the future.&nbsp;&nbsp;●&nbsp;&nbsp;&nbsp;Ability to work flexible hours●&nbsp;&nbsp;&nbsp;Strong sense of responsibility and a professional presentation●&nbsp;&nbsp;&nbsp;BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

Role and Responsibilities: First point of contact for any group that arrives at PLaY. Responsible for ensuring all the customer touch points are as per standards. Provide the right information and guidance for groups and individuals. Walk about to ensure customers are provided with timely support. Responsible for getting feedback from customers.  Ti me o Be aware of the bookings for the day and any specific requirements o Ensure adequate staffing at all activities based on the bookings. o Check the following week schedule and prepare adequately  Customer Service o Responsible for all walk-ins and group bookings coming to PLaY as the first point of contact. o Ensure excellent customer service and quality delivery. o Greet customers at the entrance and organize the initial registration and plan of action. o Responsible for all additional arrangements as committed to any client.  Maintenance o Co-ordinate with Operations Manager for any issues related to equipment/inventory for the day. o Ensure all the activities are as per standard in co-ordination with the Operations Manager from a customer’s view - point o Ensure all customer touch points are as per standards. o Bring any deviations with respect to quality of equipment, area, and staff to the relevant managers and follow-up until it is rectified as per standard.  Safety o Ensure that safety of employees and customers are taken care of at all times.  Customer Feedback o Interact with customers during the day to check on any issues or short comings that they may be facing. o Ensure any feedback received is acted upon immediately or brought to the notice of the relevant manager. Follow-up. o Keep track of all such feedback with respect to activities, equipment, staff and area. Call up customers to get feedback.  Process o Ensure check list to with respect to readiness of activities, safety, number of employees is complete prior to the start of the day o Track customer feedback and submit findings to the relevant managers and management. o Submit feedback report on a weekly basis o Follow-up on any issues identified and reported. 1 Play Arena Sports and Adventure Pvt. Ltd. Qualifications and Education Requirements NA Preferred Skills  Interpersonal skills  Customer orientation  Teamwork  Excellent Communication skills  Detail oriented, strong organizational skills  Pro-active and creative thinker  Problem solving and ability to “think on your feet”&nbsp;

Play Arena

Indian Cook

South Indian Chef

Asst HOD F&B

Sports Supervisor

EXECUTIVE CHEF

Front Desk Accounts Manager

Jr Cashier

Event Manager(HOD)

Guest Relations Manager(HOD)

Sr. Sale s Coordinator

F& B Cashier

F & B Captain

Administrative Assistant

Zone Manager

Facility Supervisor

Sous Chef

Sales executive

Guest Relation Executive

Guest Relations Executive