ILeads is one of the fastest growing and leading BPO/KPO/ITES industry based companies in the Dehradun region. Started in 2010, our company has grown successfully over the years to become one of the most experienced teams in Data and Calling Processing works. We are proud to be recognized by both Start Up India as well as Start Up Uttarakhand and the winner of the 2020 Best Start Up by the Chamber of Commerce &amp; Industry of India.

We possess the finest quality infrastructure with over 780 satisfied employees working for us, consisting of both, Highly Qualified Leadership as well as the Best Skilled Agents. Our center allows for over 1200 seats along with exclusive outsourcing support for all our customers.

Job OverviewWe are looking for a Full-Time Customer Service Representative to join our team in Gurgaon. The role involves engaging with customers to provide exceptional service and ensure customer satisfaction. Applicants should have a strong set of communication and typing skills to interact effectively with clients. Qualifications and Skills<ul><li>Good Typing speed (Mandatory skill).</li><li>Good Communication Skills (Mandatory skill).</li><li>Problem-solving abilities to resolve customer queries efficiently.</li><li>Empathy and patience to provide support in a customer-centric environment.</li><li>Ability to handle difficult customers while maintaining a professional demeanor.</li><li>Time management skills to prioritize tasks and manage a variety of customer interactions effectively.</li></ul>

Job OverviewWe are seeking a talented Amazon Marketing &amp; Advertising Agency Seller Central &amp; Vendor Consultant to join our team in Bangalore. This mid-level position is available for both full-time and part-time employment. The ideal candidate will have significant experience in managing Amazon accounts, marketing, and advertising campaigns on various platforms. Qualifications and Skills<ul><li>Proven experience in Amazon Seller Central and Vendor Central management.</li><li>Proficiency in Google Ads (Mandatory skill).</li><li>Expertise in Facebook Ads (Mandatory skill).</li><li>Proven skill in Social Media Advertising (Mandatory skill).</li><li>Strong background in e-commerce and online marketplace strategies.</li><li>Demonstrated ability to conduct comprehensive market research.</li><li>Hands-on experience with various digital marketing techniques and tools.</li><li>Excellent analytical skills to interpret and act on marketing data and trends.</li></ul> Roles and Responsibilities<ul><li>Manage and optimize Amazon Seller Central and Vendor Central accounts and product listings.</li><li>Develop, implement, and manage paid marketing campaigns across Google Ads, Facebook Ads, and other social media platforms.</li><li>Conduct in-depth market research to identify trends, opportunities, and competitors in the e-commerce space.</li><li>Create and execute comprehensive digital marketing strategies tailored to meet business objectives and drive sales.</li><li>Analyze performance data and generate insights to refine campaign strategies and improve ROI.</li><li>Collaborate with the team to design and implement effective advertising strategies and promotions.</li><li>Provide detailed weekly, monthly, and quarterly performance reports to stakeholders.</li><li>Maintain up-to-date knowledge of the latest market trends, tools, and best practices in digital marketing.</li></ul>

Job OverviewWe are looking for a Digital Marketing professional to join our dynamic team at Bangalore Center. This position is ideal for freshers with 0 to 1 year of work experience who are passionate about digital marketing. The job is based in Bangalore with flexible employment options including Full-Time, Part-Time, and Internship opportunities. Qualifications and Skills<ul><li>A basic understanding of digital marketing principles with formal education in marketing or a related field.</li><li>Excellent verbal and written communication skills to create compelling marketing content.</li><li>Strong analytical skills to measure campaign performance and extract actionable insights.</li><li>Understanding of SEO/SEM to drive organic traffic and improve search engine rankings.</li><li>Proficiency in Google Analytics and other digital marketing tools to track and report on campaign performance.</li><li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li><li>Basic graphic design skills to create visually appealing marketing materials.</li><li>Proficiency in Social Media Marketing (Mandatory skill), Email Marketing (Mandatory skill), and E-commerce marketing (Mandatory skill).</li></ul> Roles and Responsibilities<ul><li>Develop and execute digital marketing campaigns to promote our services and reach the target audience.</li><li>Manage social media profiles, create engaging content, and respond to followers to increase online engagement.</li><li>Design and send out email marketing campaigns to nurture leads and retain customers.</li><li>Analyze website traffic and user behavior to optimize online presence and improve user experience.</li><li>Collaborate with the design and content team to create marketing materials that align with brand guidelines.</li><li>Monitor and report on the performance of digital marketing campaigns using analytics tools.</li><li>Identify trends and insights, and optimize spend and performance based on the insights.</li><li>Keep up-to-date with the latest digital marketing trends and technology to ensure competitiveness.</li></ul> Job Location: Domlur, Bangalore Shift:&nbsp;General (9:30 am – 06:30 PM)&nbsp;Working Days: 6 Days (Sunday Holiday) Contact : 8791872530/9667468804 (HR)

Job OverviewWe are seeking a dynamic Campaign Manager to join our team in Bangalore. This mid-level, full-time position requires a professional adept in creating, managing, and optimizing digital ad campaigns across various platforms, including Google Ads, Meta Ads, Amazon Ads, and Facebook Ads. The ideal candidate will have a strong background in digital marketing and e-commerce, ensuring effective sponsored ads management. Qualifications and Skills<ul><li>A bachelor’s degree is mandatory, with a preference for those holding a management 										entitlement; however, candidates with other academic backgrounds must meet the following experience criteria.</li></ul>		•&nbsp;&nbsp;Ads Certification (Google Ads, Facebook Ads, Amazon Ads) is a added advantage<ul><li>Proven experience managing Google Ads campaigns, demonstrating expertise in optimizing ad spend and keywords for maximum ROI.</li><li>Proficiency in Meta Ads and Amazon Ads consultancy, with a deep understanding of platform-specific strategies and best practices.</li><li>Strong knowledge of Facebook Ads, including audience targeting, creative strategy, and performance tracking.</li><li>Extensive experience in digital marketing, applying latest trends and technologies to drive traffic, engagement, and conversions.</li><li>Comprehensive understanding of e-commerce platforms and advertisement strategies to boost online sales and brand presence.</li><li>Ability to manage and optimize sponsored ads, identifying opportunities for enhanced visibility and customer acquisition.</li><li>Excellent analytical skills to interpret and act on campaign performance data, ensuring continual improvement.</li><li>Strong communication and collaboration skills, working effectively with internal teams and external consultants to achieve campaign goals.</li><li> </li><li>Roles and Responsibilities</li><li>Develop, implement, and manage comprehensive digital ad campaigns across multiple platforms including Google, Meta, Amazon, and Facebook.</li><li>Monitor and optimize campaign performance, making data-driven decisions to improve ROI and KPIs.</li><li>Collaborate with internal teams to align campaign strategies with broader marketing goals and objectives.</li><li>Interface with external consultants to leverage their expertise in specific ad platforms and maximize campaign effectiveness.</li><li>Analyze campaign data and performance metrics to generate actionable insights and reports.</li><li>Stay updated on the latest industry trends and algorithm changes to ensure campaigns are compliant and effective.</li><li>Manage budget allocation and bidding strategies to ensure cost-efficiency and maximum impact.</li><li>Conduct regular performance reviews and adjust campaigns as necessary to meet evolving business needs.</li><li>Demonstrates effective, clear, and professional written and oral communication.</li><li>Offers support in advertising to sellers registered on Amazon who are active on ads panel.</li><li>Monitors the performance of activated advertisements through virtual light account management Services.</li><li>Delivers prompt and effective service to sellers and merchants, ensuring proper escalation 												</li><li>of any issues they may encounter.</li><li> Maintains a consistently positive and professional demeanor, presenting the company in a favorable light and adeptly handling sensitive issues.</li><li>Demonstrates strong time-management skills, working independently while utilizing departmental resources, policies, and procedures.</li><li>Contributes to fostering a positive team environment, proactively assisting team members with challenging interactions when needed.</li></ul> Job Location: Domlur, Bangalore Shift:&nbsp;General (9:30 am – 06:30 PM)&nbsp;Working Days: 6 Days (Sunday Holiday) Contact : 8791872530/9667468804 (HR)

Sales Executive Job responsibilities include: Conducting market research to identify selling possibilities and evaluate customer needsActively seeking out new sales opportunities through cold calling, networking and social mediaSetting up meetings with potential clients and listening to their wishes and concerns Job brief: We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Responsibilities: Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Requirements and skills: Proven experience as a Sales Executive or relevant roleProficiency in English Excellent knowledge of MS Office Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations High school degree

ILeads Auxiliary Services Pvt Ltd

Customer Service Representative

Amazon Marketing, Advertising & Consultant

Digital Marketing

Campaign Manager

Customer Sales Executive