Company OverviewWelcome to Hirementum, founded in November 2023. We are more than just a job recruitment website; we are your dedicated partner in navigating the dynamic landscape of talent acquisition. Committed to bridging the gap between skilled professionals and rewarding opportunities, Hirementum is your gateway to career elevation and organizational success. The co

Welcome to Hirementum, founded in November 2023. We are more than just a job recruitment website; we are your dedicated partner in navigating the dynamic landscape of talent acquisition. Committed to bridging the gap between skilled professionals and rewarding opportunities, Hirementum is your gateway to career elevation and organizational success.

Company OverviewWelcome to Hirementum, founded in November 2023. We are more than just a job recruitment website; we are your dedicated partner in navigating the dynamic landscape of talent acquisition. Committed to bridging the gap between skilled professionals and rewarding opportunities, Hirementum is your gateway to career elevation and organizational success. Our headquarters are located in Lucknow, Uttar Pradesh, and we belong to the Staffing and Recruiting industry. Job OverviewHirementum is seeking enthusiastic and knowledgeable Health Insurance Advisors for our expanding team in Bengaluru. This is a full-time position tailored for freshers with 0 to 1 year of work experience. As a Health Insurance Advisor, you will play a crucial role in guiding clients through their health insurance options and helping them make informed decisions. Qualifications and Skills<ul><li>Proficiency in Kannada, Hindi, and English (Mandatory skill)</li><li>Excellent communication skills, both written and verbal</li><li>Strong ability to convince and engage clients, addressing their concerns effectively</li><li>Attention to detail to ensure accurate information is conveyed</li><li>Ability to work well in a team and collaborate with colleagues for client success</li></ul> Roles and Responsibilities<ul><li>Assisting clients in understanding their health insurance options and recommending suitable plans</li><li>Facilitating clear and effective communication with clients in Kannada, Hindi, and English</li><li>Building and maintaining strong relationships with clients for long-term satisfaction</li><li>Conducting follow-ups to ensure client queries and concerns are addressed promptly</li><li>Staying informed about the latest health insurance market trends and regulatory updates</li><li>Collaborating with team members to achieve collective goals and share best practices</li></ul>

<ul><li>Overseeing the customer&nbsp;service&nbsp;process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Managing a team of representatives offering customer support.</li><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Selecting and hiring new staff.</li><li>Monitoring the work of individual representatives and of the team.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul>

Hirementum

Senior Sales Executive

Health Insurance Advisors

Customer Support Executive