Customer Support Executive
Customer Support Executive7
Applications
7
Applications
Lucknow
Full-Time
Part-Time
Fresher: Less than 1 year
₹ 12K - ₹ 15K (Per Month)
Posted on Sep 03 2024
About the Job
Skills
Excellent communication skills
Problem-solving abilities
Ability to multitask effectively
Empathy towards customers
Patience in dealing with difficult situations
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
About the company
Welcome to Hirementum, founded in November 2023. We are more than just a job recruitment website; we are your dedicated partner in navigating the dynamic landscape of talent acquisition. Committed to bridging the gap between skilled professionals and rewarding opportunities, Hirementum is your gateway to career elevation and organizational success.
Welcome to Hirementum, founded in November 2023. We are more than just a job recruitment website; we are your dedicated partner in navigating the dynamic landscape of talent acquisition. Committed to bridging the gap between skilled professionals and rewarding opportunities, Hirementum is your gateway to career elevation and organizational success.
Industry
Staffing and Recruiting
Company Size
11-50 Employees
Headquarter
Lucknow, Uttar Pradesh
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