Fuaark is dedicated to pursuing the best innovation, blending the best fabrics, and constructing each garment with one goal in mind: To meet your lifestyle at every turn. With how busy everyone’s lives are nowadays, you never know if you’re going to go from leisure into work, or from work into the gym or whatever hectic turns your life might throw you in. We understand it. We live it.

Job OverviewWe are looking for a Junior Human Resources Executive to join our team in Surat. This is a full-time position where you will be responsible for handling various HR tasks including recruitment and payroll management, amongst other responsibilities. The ideal candidate should have 1 to 3 years of relevant work experience. Qualifications and Skills<ul><li>Proven experience in recruitment (Mandatory skill)</li><li>Proficiency in payroll management (Mandatory skill)</li><li>Strong understanding of human resources (HR) principles</li><li>Excellent communication skills to interact effectively with employees and management</li><li>Demonstrated people management skills to handle various employee-related issues</li><li>Ability to maintain confidentiality and handle sensitive information</li><li>Strong organizational skills with an ability to multitask and prioritize workload efficiently</li></ul> Roles and Responsibilities<ul><li>Conducting the recruitment process, including job postings, screening resumes, interviewing and onboarding new hires</li><li>Managing payroll processes to ensure accurate and timely salary disbursements</li><li>Maintaining employee records to ensure that all data is current and accurate</li><li>Facilitating communication between employees and management</li><li>Handling employee relations issues and offering appropriate counseling and solutions</li><li>Assisting in performance evaluation processes and providing feedback to employees</li><li>Ensuring compliance with labor laws and company policies</li><li>Organizing training and development programs to enhance employee skills and performance</li></ul>

Responsibilities: <ul><li>Accurately process and manage customer orders from receipt to delivery.</li><li>Verify and update order information in the system.</li><li>Coordinate with warehouse and logistics teams to ensure timely shipment of orders.</li><li>Monitor order status and communicate updates to customers and internal teams.</li><li>Conduct NDR (Non-Delivery Report) calling to resolve delivery issues.</li><li>Handle order confirmation queries from customers.</li><li>Provide accurate and timely updates to customers regarding their orders.</li><li>Address and resolve complaints and escalate issues when necessary.</li></ul> Qualifications:<ul><li>Previous experience in operations, order processing, or customer service is preferred.</li><li>Batchelor degree BBA / B Com is more preferred.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in MS Office and experience with order management systems is a plus.</li></ul>

As a Chat Support Executive at Fuaark, you will be the first point of contact for our customers through our online chat platform. You will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services. Your role is crucial in ensuring a positive customer experience and maintaining our brand's reputation for excellent service. Responsibilities: <ul><li>Respond promptly to customer inquiries via chat, providing accurate information and assistance.</li><li>Address customer concerns, issues, and complaints with professionalism and empathy.</li><li>Assist customers with product information, order status, shipping details, returns, and other queries.</li><li>Escalate complex or unresolved issues to the appropriate department while ensuring a timely resolution.</li><li>Stay up-to-date with our product range, promotions, and company policies to provide accurate and helpful information.</li><li>Assist customers in placing orders, making changes to orders, and processing returns or exchanges.</li><li>Work closely with other customer support team members to ensure a consistent and high-quality service.</li><li> </li></ul>Requirements: <ul><li>Previous experience in a customer support role, preferably in a chat support or e-commerce environment.</li><li>Excellent written communication skills with a strong command of the English language.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Customer-focused attitude with a commitment to delivering exceptional service.</li><li>Proficiency in using chat support software, CRM systems, and other customer service tools.</li><li>Ability to work in a fast-paced environment and adapt to changing priorities.</li></ul>

Key Responsibilities: <ul><li>Created and developed original designs for sportswear, including gym wear, activewear, and performance clothing.</li><li>Stay updated on the latest fashion and sportswear trends to ensure our collections are current and competitive.</li><li>Choose appropriate fabrics and materials that enhance performance, comfort, and durability in sportswear.</li><li>Prepare detailed technical sketches, patterns, and specifications for production.</li><li>Work closely with the product development, marketing, and production teams to ensure designs are feasible, marketable, and aligned with the brand's vision.</li><li>Oversee the creation of samples and prototypes, making adjustments as necessary to achieve the desired outcome.</li></ul> Qualifications: <ul><li>2-3 years of experience in fashion design, preferably in men’s sportswear or activewear.</li><li>Degree in Fashion Design, Textile Design, or a related field.</li><li>Proficiency in design software such as Adobe Illustrator, Photoshop, and CAD. Strong understanding of garment construction, pattern making, and fabric selection.</li><li>Deep understanding of sportswear functionality, performance fabrics, and the needs of athletes.</li><li>A strong creative vision with the ability to translate ideas into practical, marketable designs.</li><li>High attention to detail in every aspect of the design process.</li></ul>

We are looking for a highly motivated Brand App Specialist to join our team. This role will be pivotal in managing our brand app, ensuring seamless integration with our website and social media events, and enhancing user experience. Key Responsibilities: <ul><li>Product Listing Management:</li><li>List new products on the app and ensure all product details are accurate and up-to-date.</li><li>Regularly update product availability and manage product categories.</li></ul> <ul><li>Banner and Visual Updates:</li><li>Change and update banners and visuals on the app in line with current promotions, events, and seasons.</li><li>Collaborate with the design team to ensure the app visuals are engaging and on-brand.</li></ul> <ul><li>Developer Coordination:</li><li>Work closely with developers to implement app updates, troubleshoot issues, and ensure smooth functionality.</li><li>Coordinate app testing and deployment of new features.</li></ul> <ul><li>Event Planning and Execution:</li><li>Plan and organize upcoming events and promotions within the app.</li><li>Ensure all events are well-represented on the app, with appropriate banners, notifications, and interactive elements.</li></ul> <ul><li>Social Media Integration:</li><li>Synchronize app content with social media campaigns to create a cohesive brand experience.</li><li>Ensure that all events and promotions on social media are mirrored in the app in real-time.</li></ul> Qualifications: <ul><li>Any bachelor's degree.</li><li>Proven experience in managing mobile applications or e-commerce platforms.</li><li>Excellent organizational skills and attention to detail.</li><li>Creative mindset with a good eye for design and aesthetics.</li><li>Ability to work independently and as part of a team.</li><li>Strong communication skills and ability to multitask effectively.</li></ul>

FUAARK

Human Resources Executive

Operation Executive

Chat Support Executive

Fashion Designer

Brand App Specialist