Company Overview Established in 2020, Broomees India is revolutionizing the unorganized sector by offering a curated platform for all helper needs. We help customers hire trained, experienced, and pandemic-ready helpers in various areas. With a team of 11-50 employees, our headquarters is located in New Delhi. Visit us at <a href="https://broomees.com/" rel="noopener nor

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector to bring to the customers, one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced and pandemic-ready helpers in various areas. Broomees India has 11-50 employees and is headquartered in New Delhi. The company

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector to bring to customers one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced, and pandemic-ready helpers in various areas. With our headquarters in New Delhi and a team of 11-50 employees, we belong to the Pr

Established in 2020, Broomees is revolutionizing the unorganized sector to bring to the customers, one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced and pandemic-ready helpers in various areas.

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector by providing a curated platform for all helper needs. As a one-stop destination, we enable customers to hire trained, experienced, and pandemic-ready helpers in various areas. Headquartered in New Delhi, Broomees operates in the Professional Services industry and has a team of 11-50 employees. Learn more about us at <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">our website</a>. Job OverviewWe are seeking a Post Sales Relationship Manager to join our team in Delhi. This junior-level, full-time role requires 1 to 3 years of work experience. The ideal candidate will be responsible for managing customer relationships post-sale, ensuring client satisfaction, and driving retention and cross-sell opportunities. Qualifications and Skills<ul><li>Customer Relationship Management: Ability to build and maintain strong relationships with clients post-sale.</li><li>Account Management: Proficiency in managing multiple client accounts and ensuring their needs are met.</li><li>Communication Skills: Excellent verbal and written communication abilities to interact effectively with customers and internal teams.</li><li>Problem Solving: Strong analytical and problem-solving skills to address client issues and provide timely solutions.</li><li>Negotiation Skills: Adept at negotiating terms and conditions with clients to ensure mutual satisfaction.</li><li>Sales Strategy: Experience in implementing effective sales strategies to promote additional services and maximize client value.</li><li>Client Retention: Proven track record in retaining clients and fostering long-term relationships.</li><li>Cross-selling: Ability to identify opportunities for cross-selling additional services and products to existing clients.</li></ul> Roles and Responsibilities<ul><li>Manage post-sales relationships with clients to ensure satisfaction and retention.</li><li>Address client inquiries, concerns, and complaints promptly and effectively.</li><li>Develop and execute account management plans to enhance client engagement.</li><li>Monitor client usage and feedback to promote upselling and cross-selling opportunities.</li><li>Collaborate with internal teams to provide comprehensive solutions to client needs.</li><li>Prepare regular reports on client interactions and feedback for continuous improvement.</li><li>Conduct follow-ups with clients to ensure service delivery meets their expectations.</li><li>Organize and conduct client meetings to review satisfaction and performance metrics.</li></ul>

Company OverviewEstablished in 2020, Broomees is revolutionizing the unorganized sector to bring customers one curated platform for all their helper needs. We help customers hire trained, experienced, and pandemic-ready helpers in various areas. With headquarters in New Delhi and a team of 11-50 employees, Broomees India is a leading entity in the Professional Services industry. For more details, visit our website at <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">broomees.com</a>. Job OverviewWe are seeking a Junior Customer Relationship Management (CRM) professional to join our team in Delhi. This is a full-time role requiring a minimum of 1 year to a maximum of 3 years of relevant work experience. The ideal candidate will excel at fostering customer relationships and ensuring satisfaction through effective communication and problem-solving skills. Qualifications and Skills<ul><li>Excellent communication skills to effectively engage with customers and address their queries and concerns.</li><li>Strong problem-solving abilities to quickly identify issues and implement effective solutions.</li><li>Exceptional interpersonal skills to build and maintain positive relationships with customers and team members.</li><li>Proven sales skills to contribute to the growth of the company's customer base through successful customer interactions.</li><li>Analytical skills to interpret customer data and trends, enabling better decision-making and strategy formulation.</li><li>Attention to detail to ensure accuracy in customer interactions and data management.</li><li>Effective time management to prioritize tasks and manage multiple responsibilities efficiently.</li><li>Adaptability to thrive in a dynamic work environment and embrace changes proactively.</li></ul> Roles and Responsibilities<ul><li>Manage and nurture customer relationships to ensure high levels of customer satisfaction and loyalty.</li><li>Respond to customer inquiries and resolve issues in a timely and effective manner.</li><li>Assist in developing and implementing customer relationship management strategies and plans.</li><li>Collaborate with the sales team to identify and pursue new business opportunities.</li><li>Maintain accurate and up-to-date customer records and interaction logs.</li><li>Collect and analyze customer feedback to drive continuous improvement in service delivery.</li><li>Support the marketing team with customer insights and feedback for promotional campaigns.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements in all customer interactions.</li></ul>

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector to bring to the customers, one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced, and pandemic-ready helpers in various areas. Headquartered in New Delhi, Broomees India operates within the Professional Services industry and employs between 11 to 50 team members. For more information, visit <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">our website</a>. Job OverviewWe are seeking a highly motivated Inside Sales Specialist to join our team in New Delhi. This Junior position requires 1 to 3 years of work experience in sales and is a full-time role. The ideal candidate will be proficient in sales strategy, lead generation, customer relationship management, product knowledge, and will possess excellent communication, negotiation, and closing skills. If you are passionate about driving sales and meeting customer needs, we would love to hear from you. Qualifications and Skills<ul><li>Minimum of 1 to 3 years of experience in a sales role, preferably in a related industry.</li><li>Proven ability to develop and implement sales strategies to meet organizational goals.</li><li>Strong skills in lead generation, identifying new opportunities, and managing a sales pipeline.</li><li>Proficiency in customer relationship management to nurture and maintain customer connections.</li><li>Deep knowledge of the product, able to explain features and benefits to potential customers.</li><li>Excellent communication skills, both verbal and written, to effectively engage with customers.</li><li>Exceptional negotiation skills to close deals and achieve sales targets.</li><li>Ability to manage the sales process from initiation to closing, ensuring customer satisfaction.</li></ul> Roles and Responsibilities<ul><li>Identify potential customers and generate new leads through various channels.</li><li>Develop and maintain strong relationships with existing and prospective customers.</li><li>Understand customers' needs and provide suitable solutions from Broomees' range of services.</li><li>Conduct product demonstrations and explain the benefits and functionalities to prospects.</li><li>Manage the entire sales cycle from prospecting to closing deals.</li><li>Handle customer inquiries and resolve any issues or concerns promptly and effectively.</li><li>Collaborate with the sales team to develop strategies for reaching sales targets.</li><li>Maintain accurate records of sales activities and customer interactions in the CRM system.</li><li>Achieve monthly and quarterly sales targets set by the management.</li></ul>

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector to bring to customers one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced, and pandemic-ready helpers in various areas. With our headquarters in New Delhi and a team of 11-50 employees, we belong to the Professional Services industry. Visit our website at <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">https://broomees.com/</a>.Job OverviewWe are seeking a Junior Business Development Executive with 1 to 3 years of experience for a full-time position based in Delhi. The ideal candidate will be responsible for driving sales, generating leads, and expanding our customer base.Qualifications and Skills<ul><li>Sales Strategy (Mandatory skill)</li><li>Market Research: Capable of conducting thorough market analysis and identifying potential business opportunities.</li><li>Negotiation: Skilled in negotiating deals and closing sales effectively.</li><li>Relationship Management: Proficient in managing and nurturing long-term client relationships.</li><li>Lead Generation: Experienced in identifying and cultivating new business leads.</li><li>Communication Skills: Excellent verbal and written communication abilities.</li><li>Analytical Thinking: Strong analytical skills to evaluate market trends and business data.</li><li>Presentation Skills: Ability to create and deliver compelling presentations to clients and stakeholders.</li></ul>Roles and Responsibilities<ul><li>Develop and implement effective sales strategies to drive business growth.</li><li>Conduct market research to identify new opportunities and client needs.</li><li>Generate leads and build strong relationships with prospective clients.</li><li>Negotiate contracts and close agreements to maximize profits.</li><li>Manage, nurture, and grow both new and existing client relationships.</li><li>Prepare and deliver presentations to prospective clients.</li><li>Analyze market trends and compile data to support strategic decisions.</li><li>Collaborate with internal teams to ensure client requirements are met.</li></ul>

<h1>About the company</h1>&nbsp;Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore &amp; Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services.&nbsp;We are backed by global VCs and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us.<h1> </h1><h1>About the role</h1>&nbsp;-&nbsp;Manage customer inquiries and requests with the objective of converting them into potential clients-&nbsp;Diligently address and resolve customer inquiries and issues via chats and calls.-&nbsp;Establish sustainable relationships and trust with customer accounts through open and interactive communication.-&nbsp;Utilize a proactive approach to ensure the customer concerns and the attainment of - high levels of customer satisfaction.-&nbsp;Recommend potential services through the collection of customer information and analysis of customer needs. <h1>Qualifications and Skills</h1>-&nbsp;&nbsp;Willingness to work in a friendly, energetic and fast-paced environment-&nbsp;&nbsp;Must be proficient with Hindi, English &amp; speaking another language will be an added advantage.-&nbsp;&nbsp;Preferred to have a minimum of 1 year of work experience, preferably in EdTech, Ecommerce, Consumer Tech, Hospitality, and related domains.-&nbsp;&nbsp;Should have managed - Emails/Calls/Chat/Social Media queries.-&nbsp;&nbsp;Ability to multitask, and must have excellent communication skills. <h1> The offer</h1>&nbsp;●&nbsp;&nbsp;An opportunity to join a startup and get to learn and interact with industry leaders, management and investors.●&nbsp;&nbsp;Collaborate with accomplished mentors and colleagues in a meritocracy-driven work environment.●&nbsp;&nbsp;A high-pace learning environment where you will have the opportunity to drive the company's growth strategy while working closely with the founders.●&nbsp;&nbsp;CTC – up to 35K/Month fixed + Performance based incentives.

Broomees India

Customer Relationship Management Manager

Post Sales Relationship Manager

Business Development Executive

Post Sales Relationship Manager

Customer Relationship Management (CRM)

Inside Sales Specialist

Business Development Executive

Business Development Executive