WWW.MONKSTORY.COMThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities<ul><li>Order processing and reverse logistics</li><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about produc

There comes a time in all our lives, a moment of epiphany that turns our world on its head. Everything we believe in is proven to be false, and we are shown a path that we never knew existed. Yes, weâre merely a fashion brand, and such deep thoughts might seem out of place here. But weâre trying to do our bit by bringing you the finest quality handmade shoes and accessories, which are both fashionable and durable with the use of zero animal products.
We believe that India is a fashion loving country; we just havenât had the means to be âFashion Forwardâ. Well, thatâs about to change. For, every man now can afford the swankiest shoes and classiest as well as quirkiest accessories, while keeping his conscience speck free.

WWW.MONKSTORY.COMThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities<ul><li>Order processing and reverse logistics</li><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul> Qualifications<ul><li>At least 1 - 3 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li><li>General idea about ecommerce operations.</li></ul>

Position: Social Media Marketing ManagerJob Summary:As a Social Media Marketing Manager, you will be responsible for developing and executing effective social media marketing strategies to enhance brand awareness, engage the target audience, and drive sales. Your role will encompass managing a photography and editing team, utilizing Shopify for e-commerce activities, implementing SEO best practices, creating and distributing weekly emailers, and coordinating marketing efforts on WhatsApp.Responsibilities:<ol><li>Social Media Strategy:</li></ol><ul><li>Develop and execute comprehensive social media marketing plans to align with the company's marketing objectives.</li><li>Identify target audience segments and create tailored content to resonate with each audience group.</li><li>Continuously monitor industry trends, competitor activities, and customer behavior to adapt strategies accordingly.</li></ul><ol><li>Photography and Editing Team Management:</li></ol><ul><li>Supervise and guide the photography and editing team in creating visually appealing and compelling content for social media platforms.</li><li>Ensure consistent branding and adherence to the brand guidelines in all visual content produced.</li><li>Oversee the scheduling and organization of photoshoots or image creation for products and promotions.</li></ul><ol><li>Shopify Management:</li></ol><ul><li>Utilize Shopify to manage and optimize the company's e-commerce platform.</li><li>Coordinate with the web development team to ensure a seamless shopping experience for customers.</li><li>Regularly update product listings, prices, and promotions on the platform.</li></ul><ol><li>SEO Implementation:</li></ol><ul><li>Implement on-page and off-page SEO strategies to improve the company's organic search rankings.</li><li>Conduct keyword research to identify relevant search terms and integrate them into website content, blog posts, and social media updates.</li></ul><ol><li>Weekly Emailers:</li></ol><ul><li>Design, create, and distribute engaging weekly email newsletters to the subscriber base.</li><li>Collaborate with the content team to curate valuable and relevant content for email campaigns.</li><li>Track email performance metrics and optimize emailers to improve open rates and click-through rates.</li></ul><ol><li>WhatsApp Marketing:</li></ol><ul><li>Develop and execute marketing campaigns on WhatsApp to drive customer engagement and sales.</li><li>Manage WhatsApp broadcast lists and respond to customer inquiries in a timely manner.</li></ul><ol><li>Analytics and Reporting:</li></ol><ul><li>Monitor the performance of social media campaigns, website traffic, and email marketing efforts.</li><li>Provide regular reports and insights on key metrics to the management team.</li><li>Use data to make data-driven decisions and optimize marketing strategies for better results.</li></ul>Requirements:<ul><li>Proven work experience as a Social Media Marketing Manager or a similar role.</li><li>Strong visual content creation skills.</li><li>Proficiency in using Shopify for e-commerce activities.</li><li>Sound knowledge of SEO best practices and how to implement them effectively.</li><li>Experience in creating and managing email marketing campaigns.</li><li>Familiarity with WhatsApp marketing and customer engagement on messaging platforms.</li><li>Analytical mindset with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and collaboration skills to work with cross-functional teams.</li><li>Creative thinking and the ability to come up with innovative marketing ideas.</li></ul>By combining social media marketing, e-commerce, SEO, email marketing, and WhatsApp marketing skills, the Social Media Marketing Manager will play a crucial role in driving the company's digital marketing efforts, reaching a wider audience, and achieving business objectives.

Listing products in marketplaces like Amazon, Flipkart, Nykaa, Myntra•	Manage the entire inventory records and order fulfilment process with detail and accuracy. •	Work with brands and account/category managers to plan and prepare regular MIS. •	Prior experience of running and optimising paid media campaigns on the Amazon Ads and Flipkart Ads platforms on a large scale. •	Monitor and manage customer feedback and complaints about product issues and assortment. •	Maintain monthly and quarterly growth numbers across portals. •	Manage individual and bulk listings; update product data, specifications, images, pricing, and discounts, among other things. •	Report generation, sales analysis, and inventory replenishment to avoid stocking critical SKUs. •	Keeping track of promotional activities across all markets. •	Work will involve extensive use of spreadsheets, email correspondence, and work with online control panels. •	Examining aged stock and attempting to sell it on online platforms. •	Preparing and sharing stock sheets with online parties and following up on payments •	Monitoring the price of competitors Qualifications and Experience: •	At least one year of merchandising and category management experience is required. •	Experience with eCommerce and online marketplace management on the brand side or with e-commerce agencies. •	A sharp analytical mind that is strong in planning, detail, and accuracy, as well as a demonstrably creative thinker. •	Demonstrate initiative in removing impediments. •	Ability to negotiate and manage vendors •	Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

www.monkstory.com is hiring a Senior graphic designerThe ideal candidate is a hard-working team player who will play a critical role in creating original digital content across various social media platforms.The ideal candidate will be responsible for conceptualizing creative designs for a wide array of media to fit the needs of internal teams and external clients. You will oversee the design's production to ensure the designs are completed in a timely manner. You will also use your knowledge of design software to accomplish these responsibilities.&nbsp; Responsibilities<ul><li>Develop social media strategy</li><li>Create original content</li><li>Graphic designinging experience</li><li>Animation/Motion graphics</li><li>3d Animation &amp; modelling (Not mandatory)</li><li>Oversee design and production of all online and offline marketing material</li><li>Conceptualize and execute the creative design strategy behind ad campaigns</li><li>Design and produce a wide array of media</li><li>Develop our company brand to increase brand presence</li></ul> Qualifications<ul><li>Proficiency in many social media platforms</li><li>Experience of minimum 1 year</li><li>Proficiency in English</li><li>A creative mind with a creative eye</li><li>2+ years' of creative design experience</li><li>Experience using design software such as InDesign, Photoshop, and Illustrator</li><li>Strong typography skills</li></ul>

MONKSTORY

Ecommerce operations manager

Ecommerce operations manager

Social Media Marketing Manager

Ecommerce operations manager

Ecommerce marketplace manager

Senior Graphic Designer