Ecommerce operations manager156
Applications
156
Applications
Chennai
Full-Time
Junior: 1 to 3 years
₹ 2L - ₹ 4L (Per Year)
Posted on Jan 05 2024
About the Job
Skills
shopify
uniware
Customer Experience
Hindi
Microsoft Excel
Customer Service
WWW.MONKSTORY.COM
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities
- Order processing and reverse logistics
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- General idea about ecommerce operations.
About the company
There comes a time in all our lives, a moment of epiphany that turns our world on its head. Everything we believe in is proven to be false, and we are shown a path that we never knew existed. Yes, weâre merely a fashion brand, and such deep thoughts might seem out of place here. But weâre trying to do our bit by bringing you the finest quality handmade shoes and accessories, which are both fas ...Show More
There comes a time in all our lives, a moment of epiphany that turns our world on its head. Everything we believe in is proven to be false, and we are shown a path that we never knew existed. Yes, weâre merely a fashion brand, and such deep thoughts might seem out of place here. But weâre trying to do our bit by bringing you the finest quality handmade shoes and accessories, which are both fashionable and durable with the use of zero animal products.
We believe that India is a fashion loving country; we just havenât had the means to be âFashion Forwardâ. Well, thatâs about to change. For, every man now can afford the swankiest shoes and classiest as well as quirkiest accessories, while keeping his conscience speck free. ...Show Less
Company Size
11-50 Employees
Headquarter
Chennai