Role DescriptionThis is a full-time, on-site role for a Human Resources Executive located in Pune. The Human Resources Executive will be responsible for managing HR operations, developing and implementing HR policies, fostering employee relations, and overseeing general HR management tasks. The role also includes ensuring compliance with labor laws and company policies,

EsroMagica is a leading organisation in Pune that focuses on providing top-quality space and astronomy-related educational content. Our mission is to offer hands-on practical experiments to enhance the learning experience for our audience. We are dedicated to fostering curiosity and passion for space exploration. Role Description:This is a full-time role for a Performanc

EsroMagica, based in Pune, specializes in delivering top-notch space and astronomy-related educational content. Our mission is to inspire curiosity and passion for space exploration through interactive and practical learning experiences. Role:We are seeking a motivated Business Development Executive for a full-time role. This is an excellent opp

Job Title: TeleCaller ExecutiveCompany Name: ESRO MAGICAJob Location: Narhe, PuneWorking Hours: 9 hours per daySalary: ₹15,000-₹20,000 Per MonthJob Type: Full-time, Permanent Company Description:Esro Magica is a leading organization in Pune that focuses on providing top-quality space and astronomy-related educational content. Our mission is to

Position: Space Tutor Qualifications: Must be a passionate space enthusiast. Academic qualifications: B.Sc, M.Sc, B.Tech, M.Tech in Aerospace or related fields. Fluency in Hindi and English. At least one research paper published in a reputable journal. (Not required) Strong communication and interpersonal skills.

🚀 Join Esro Magica as a Space Academic Counselor! 🚀 Job Location: PuneWorking Hours: 9 hours per daySalary: ₹20,000- ₹30,000 Per Month + Performance Based IncentivesJob Type: Full-time, Permanent About Us:Esro Magica is a leading organization in Pune dedicated to providing top-quality space and astronomy-related ed

Esro Magica is a leading organization in Pune that focuses on providing top-quality space and astronomy-related educational content. Our mission is to offer hands-on practical experiments to enhance the learning experience for our audience. We are dedicated to fostering curiosity and passion for space exploration. 

Esro Magica, based in Pune, is a leading organization dedicated to delivering top-quality educational content in space and astronomy. Our mission is to inspire curiosity and ignite a passion for space exploration through hands-on practical experiments and immersive learning experiences. Location: Narhe, PuneDuration: 3 MonthsStipend: ₹5000-₹6000 Per Month Role Overview:<ul><li>Act as a point of contact for employees to note their concerns and queries in the absence of the HR representative.</li><li>Ensure timely communication of these concerns to the HR team for resolution.</li><li>Support the recruitment process, including sourcing candidates, scheduling interviews, and coordinating with candidates and stakeholders.</li><li>Assist in organizing and managing employee engagement activities.</li><li>Help draft official communication, emails, and HR-related documentation.</li><li>Assist in maintaining and organizing HR files and documentation.</li></ul> Perks:<ul><li>Certificate upon completion of the internship.</li><li>Opportunity for a Pre-Placement Offer (PPO).</li><li>Hands-on experience in HR operations and employee engagement.</li></ul>

Job Title: TeleCaller ExecutiveCompany Name: ESRO MAGICAJob Location: Narhe, PuneWorking Hours: 9 hours per daySalary: ₹15,000-₹20,000 Per MonthJob Type: Full-time, Permanent Company Description:Esro Magica is a leading organization in Pune that focuses on providing top-quality space and astronomy-related educational content. Our mission is to offer hands-on practical experiments to enhance the learning experience for our audience. We are dedicated to fostering curiosity and passion for space exploration. Role Description:We are seeking a motivated and enthusiastic Customer Support Executive/Telecaller to join our team.The ideal candidate will be responsible for handling customer inquiries, providing information about our educational programs, and ensuring a high level of customer satisfaction. Key Responsibilities:1. Handle inbound and outbound calls to address customer inquiries.2. Assist customers with queries about our programs and services.3. Provide exceptional customer service and resolve issues promptly.4. Maintain accurate records of customer interactions.5. Follow up with customers to ensure satisfaction.6. Collaborate with sales and marketing for feedback and service improvement.7. Stay updated on space and astronomy education developments.8. Achieve individual and team targets for customer satisfaction and call handling. Qualifications: High school diploma or equivalent; bachelor's degree preferred. Experience in customer support or telecalling. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric attitude. Proficiency in customer support software and CRM systems. Passion for space and astronomy education is a plus. Skills:- Fluent in English and Hindi; additional languages are a plus.- Strong listening skills and attention to detail.- Ability to handle difficult customers professionally.- Good organizational and multitasking abilities.- Basic computer skills, including MS Office Suite. How to Apply: Interested candidates are invited to send their resumes and a cover letter to hrops@esromagica.com.Please include "Customer Support Executive Application" in the subject line.