 One stop solution for all financial service. like Credit score improvement,issuening credit cards,loan assistance and so on 

Responsibilities:<ol><li>Make outbound calls to customers in Kannada.</li><li>Introduce our products/services to potential customers and provide information about features and benefits.</li><li>Answer incoming calls from potential customers and respond to their inquiries.</li><li>Maintain a database of potential and existing customers.</li><li>Handle customer complaints or objections effectively.</li></ol>Requirements:<ol><li>Fluency in Kannada is essential.</li><li>Excellent communication and interpersonal skills.</li><li>Prior experience in tellecalling is preferred but not mandatory.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer skills to maintain records and update customer information.</li><li>Ability to work independently as well as part of a team.</li><li>High school diploma or equivalent qualification.</li></ol>

We are seeking a dynamic and enthusiastic individual fluent in Kannada to join our voice process team. As a Kannada Voice Process Executive, you will be responsible for handling inbound and outbound calls in Kannada, providing exceptional customer service, resolving customer queries and issues, and maintaining accurate records of interactions. Key Responsibilities:<ul><li>Handle inbound and outbound calls in Kannada with professionalism and courtesy.</li><li>Provide accurate information to customers regarding products, services, and company policies.</li><li>Resolve customer complaints and issues promptly and effectively.</li><li>Follow communication scripts and procedures to ensure consistency and quality of service.</li><li>Collaborate with other team members and departments to ensure seamless customer experience.</li><li>Meet or exceed individual and team performance targets, including call quality, productivity, and customer satisfaction metrics.</li></ul>

Company Overview Credvent Services Pvt Ltd is a leading financial services company based in Bangalore, providing a comprehensive range of financial solutions. Visit https://www.credvent.com/ for more information. Job Overview Telecalling Executive at Credvent Services Pvt Ltd - One stop financial service provider, offering credit score improvement, credit card issuance, loan assistance, etc. Employee count: 201-500. Location: Bangalore. Salary range: Competitive. Employment type: Full-Time. Qualifications and Skills <ul><li>Good Communication</li><li>Customer Service</li><li>Interpersonal Skills</li><li>Team Management</li><li>Time Management</li></ul> Roles and Responsibilities <ul><li>Make outbound calls to potential customers</li><li>Handle customer inquiries and provide information about financial services</li><li>Promote company products and services over the phone</li><li>Maintain customer database and update records</li></ul>

Outbound Calling: Place outbound calls to individuals or businesses to promote services.Engage with prospects in a friendly and persuasive manner.Present information about products or services to potential customers.Highlight key features and benefits to generate interest.Present information about products or services to potential customers.Highlight key features and benefits to generate interest.Overcome Objections: Address concerns or objections raised by prospects.Provide additional information to alleviate doubts and encourage a positive response.Maintain Records:Keep accurate and detailed records of calls, including outcomes and follow-up actions.Update customer information in the database.Follow-up Calls:Conduct follow-up calls to nurture leads .Build and maintain a rapport with potential customers.Customer Feedback:Gather feedback from customers and relay it to the relevant teams.

Job descriptionWe are looking for an enthusiastic voice process executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, introducing our services. Responsibilities Outbound Calling: Place outbound calls to individuals or businesses to promote services. Engage with prospects in a friendly and persuasive manner. Present information about products or services to potential customers. Highlight key features and benefits to generate interest. Present information about products or services to potential customers. Highlight key features and benefits to generate interest. Overcome Objections: Address concerns or objections raised by prospects. Provide additional information to alleviate doubts and encourage a positive response. Maintain Records: Keep accurate and detailed records of calls, including outcomes and follow-up actions. Update customer information in the database. Follow-up Calls: Conduct follow-up calls to nurture leads. Build and maintain a rapport with potential customers. Customer Feedback: Gather feedback from customers and relay it to the relevant teams.

Credvent Services Pvt ltd