CX is the new stage for Corporate Warfare. C-Xcel Advisory helps B2C Businesses achieve greater Success, through Strategic Customer Centricity. We help MSMEs, well-funded Start-ups, and Corporates in building strategies for the achievement of High impact Growth Goals for their business. Our expertise lies in B2C domains of FMCG, Media, Personal care, Consumer devices and Insurance. We offer solutions in Business Strategy, Marketing & Brand, Digital Transformation, Data Analytics & CX. Our approach is customer driven as we bring the end consumer perspective into business decisions and help organisations become customer-centric. We have 360-degree customer experience solutions and advisory services for CX Benchmarking, CX Strategy, VOC programs, Organisation Culture (EX), Design Thinking, Journey Mapping, Digital Transformation, CX Analytics and more! Keeping customer perspective as paramount, we help you re-imagine your people, process and technology alignment for customer success, which eventually leads to the fulfillment of organisational objectives. We navigate our clients through five stages of CX maturity, to develop a comprehensive customer experience ecosystem that is aligned with the Company vision and values. Together, we will demolish organisational siloes, synchronize and steer cross-functional team efforts towards common business goals and deliver branded and differentiated experiences that consistently exceed customer expectations. JobsWe are always looking for passionate consultants to join our small team of highly experienced consultants, if you want to join send your resume on anjali@c-xcel.com. We are here to help!Impressed by our services? If not yet, then book a consultation on how we can help your business unlock its true potential.

C-Xcel is a boutique consulting firm specializing in Customer Strategy and CX (Customer Experience) solutions. With a commitment to delivering exceptional results, we help businesses optimize their growth opportunities thru customer interactions that drive growth and loyalty. As we continue to expand our client base, we are seeking a dynamic and results-driven Business Development Executive to join our team.Position: Business Development ExecutiveLocation: Delhi, NoidaResponsibilities:<ol><li>Prospecting and Lead Generation: Utilize various channels, including LinkedIn, email marketing, newsletters, and other digital platforms, to identify and engage with prospective clients who could benefit from our services.</li><li>Market Research: Conduct thorough research to understand industry trends, competitor offerings, and potential client needs, allowing for targeted outreach and tailored messaging.</li><li>Creative development - design of content, ads, newsletters, emailers etc.. that may be required for digital out-reach to prospective clients. </li><li>Outreach and Engagement: Initiate meaningful conversations with key decision-makers within target companies, articulating the value proposition of our services and fostering relationships through personalized communication.</li><li>Qualification and Pipeline Management: Qualify leads based on their fit with our services, ensuring alignment with our target client profile, and maintain a well-organized pipeline of opportunities.</li><li>Meeting Coordination: Collaborate with internal stakeholders, including consultants and senior leadership, to schedule and coordinate meetings with qualified prospects, facilitating introductions and initial discussions.</li><li>Follow-up and Relationship Nurturing: Continuously engage with leads through follow-up communications, providing additional information, addressing questions or concerns, and nurturing relationships to progress them through the sales funnel.</li><li>Reporting and Analysis: Track and analyze key performance metrics related to lead generation, engagement, and conversion rates, providing regular updates to management and leveraging insights to optimize strategies and tactics.</li></ol>Qualifications:<ul><li>Bachelor's degree in Business Administration, Marketing, or related field.</li><li>Proven track record of success in a business development or sales role, preferably within the consulting or professional services industry.</li><li>Strong understanding of customer strategy and CX concepts, with the ability to articulate complex solutions in a compelling manner.</li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with senior-level executives and build rapport.</li><li>Self-motivated and results-oriented, with a proactive approach to identifying and pursuing opportunities.</li><li>Proficiency in using digital tools and platforms for lead generation and engagement, including LinkedIn, CRM systems, email marketing software, etc.</li><li> </li></ul>Join our team and play a key role in driving the growth and success of C-Xcel, as we continue to make a positive impact on our clients' businesses.

Business Consultant for C-Xcel C-Xcel is a Customer Experience (Cx) and Strategy consulting firm dedicated to helping businesses optimize their operations and enhance customer satisfaction. Our team of experts collaborates with clients to develop innovative strategies that drive growth, improve efficiency, and elevate the overall customer experience. Job Description:We are seeking a highly motivated and dynamic Business Consultant to join our team. The ideal candidate will have a strong educational background with an MBA qualification and a minimum of 2 years of experience in a consulting company. As a Business Consultant, you will be responsible for providing strategic insights, conducting analyses, and collaborating with clients to implement effective solutions.Responsibilities:<ol><li>Collaborate with clients to understand their business objectives, challenges, and opportunities.</li><li>Conduct comprehensive analyses of client business processes, industry trends, and market dynamics.</li><li>Develop and present actionable recommendations and strategic plans to improve client business performance.</li><li>Assist in the implementation of recommended strategies, working closely with client teams to ensure successful execution.</li><li>Provide expertise in customer experience (Cx) strategy, process optimization, and organizational improvement.</li><li>Work with cross-functional teams to identify and address business issues, ensuring alignment with client goals.</li><li>Stay informed about industry best practices, emerging trends, and technological advancements relevant to our clients' businesses.</li><li>Build a team of junior consultants to contribute to the development of consulting methodologies and tools.</li></ol>Qualifications:<ol><li>Master's in Business Administration (MBA) from a recognized institution.</li><li>Minimum of 2 years of relevant work experience in a consulting company.</li><li>Strong analytical and problem-solving skills with the ability to synthesize complex information.</li><li>Excellent communication and interpersonal skills to engage effectively with clients and internal teams.</li><li>Proven project management abilities, including the ability to manage multiple tasks and deadlines.</li><li>Knowledge of marketing &amp; customer strategies and industry best practices.</li><li>Proficiency in using analytical tools and software for data analysis.</li></ol>

Associate Consultant for Strategy CX Consulting CompanyPosition Overview:As an Associate Consultant for a strategy consulting company, you will be responsible for supporting the Founder in providing strategic advice and solutions to clients. You will work closely with the consulting team to conduct research, analyze data, develop recommendations, and contribute to the overall project delivery. This role offers an excellent opportunity to gain exposure to various industries, work with diverse clients, and develop your skills in strategic thinking and problem-solving.Key Responsibilities:<ol><li>Research and Analysis:</li></ol><ul><li class="ql-indent-1">Conduct market research, competitive analysis, and industry benchmarking to gather relevant information for client projects.</li><li class="ql-indent-1">Analyze data and financial information to identify trends, insights, and key drivers impacting the client's business.</li><li class="ql-indent-1">Utilize qualitative and quantitative research techniques to support strategic recommendations.</li></ul><ol><li>Strategy Development:</li></ol><ul><li class="ql-indent-1">Collaborate with the consulting team to develop strategic frameworks, business models, and value propositions.</li><li class="ql-indent-1">Assist in conducting feasibility studies and strategic assessments to evaluate potential business opportunities.</li><li class="ql-indent-1">Support the creation of strategic roadmaps and implementation plans for clients.</li></ul><ol><li>Client Engagement:</li></ol><ul><li class="ql-indent-1">Assist in client meetings and workshops, capturing key discussions, and synthesizing actionable insights.</li><li class="ql-indent-1">Develop effective relationships with clients, understanding their needs, and providing high-quality service.</li><li class="ql-indent-1">Participate in client presentations and contribute to the delivery of project deliverables.</li></ul><ol><li>Project Management:</li></ol><ul><li class="ql-indent-1">Contribute to project planning, including defining project scope, objectives, and work plans.</li><li class="ql-indent-1">Assist in managing project timelines, milestones, and deliverables to ensure timely and successful project completion.</li><li class="ql-indent-1">Coordinate with cross-functional teams to gather necessary inputs and facilitate smooth project execution.</li></ul><ol><li>Continuous Learning:</li></ol><ul><li class="ql-indent-1">Stay updated on industry trends, emerging technologies, and best practices in strategy consulting.</li><li class="ql-indent-1">Participate in internal knowledge-sharing sessions, training programs, and professional development opportunities.</li><li class="ql-indent-1">Actively contribute to the development and enhancement of the consulting firm's intellectual capital.</li></ul>Requirements:<ul><li>Bachelor's or Master's degree in business, economics, finance, or a related field.</li><li>Previous experience in strategy consulting, management consulting, or a similar role is preferred.</li><li>Strong analytical skills with the ability to gather and interpret complex data.</li><li>Excellent problem-solving abilities and strategic thinking.</li><li>Proficient in conducting market research and competitive analysis.</li><li>Solid understanding of business fundamentals and financial analysis.</li><li>Effective communication skills, both written and verbal.</li><li>Ability to work collaboratively in a team environment.</li><li>Strong project management and organizational skills.</li><li>Proficiency in using Microsoft Office Suite (Excel, PowerPoint, Word).</li></ul>

The consulting intern will work closely with the founder to support various client projects. Responsibilities include conducting market research, analyzing data, and assisting in the development of strategic recommendations. The role involves active participation in client meetings, contributing to presentations, and collaborating on project deliverables. The intern will have the opportunity to gain valuable insights into the consulting industry, develop problem-solving skills, and contribute to the success of diverse projects in a fast-paced environment. This position requires strong analytical, communication, and teamwork skills, along with a proactive attitude and a passion for learning.

C-Xcel

Business Development Executive

Business Consultant

Associate Consultant

Consulting Intern