C-Xcel is a boutique consulting firm specializing in Customer Strategy and CX (Customer Experience) solutions. With a commitment to delivering exceptional results, we help businesses optimize their growth opportunities thru customer interactions that drive growth and loyalty. As we continue to expand our client base, we are seeking a dynamic and results-driven Business Development Executive to join our team.

Position: Business Development Executive

Location: Delhi, Noida

Responsibilities:

1. Prospecting and Lead Generation: Utilize various channels, including LinkedIn, email marketing, newsletters, and other digital platforms, to identify and engage with prospective clients who could benefit from our services.
2. Market Research: Conduct thorough research to understand industry trends, competitor offerings, and potential client needs, allowing for targeted outreach and tailored messaging.
3. Creative development - design of content, ads, newsletters, emailers etc.. that may be required for digital out-reach to prospective clients.
4. Outreach and Engagement: Initiate meaningful conversations with key decision-makers within target companies, articulating the value proposition of our services and fostering relationships through personalized communication.
5. Qualification and Pipeline Management: Qualify leads based on their fit with our services, ensuring alignment with our target client profile, and maintain a well-organized pipeline of opportunities.
6. Meeting Coordination: Collaborate with internal stakeholders, including consultants and senior leadership, to schedule and coordinate meetings with qualified prospects, facilitating introductions and initial discussions.
7. Follow-up and Relationship Nurturing: Continuously engage with leads through follow-up communications, providing additional information, addressing questions or concerns, and nurturing relationships to progress them through the sales funnel.
8. Reporting and Analysis: Track and analyze key performance metrics related to lead generation, engagement, and conversion rates, providing regular updates to management and leveraging insights to optimize strategies and tactics.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record of success in a business development or sales role, preferably within the consulting or professional services industry.
• Strong understanding of customer strategy and CX concepts, with the ability to articulate complex solutions in a compelling manner.
• Excellent communication and interpersonal skills, with the ability to engage effectively with senior-level executives and build rapport.
• Self-motivated and results-oriented, with a proactive approach to identifying and pursuing opportunities.
• Proficiency in using digital tools and platforms for lead generation and engagement, including LinkedIn, CRM systems, email marketing software, etc.
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Join our team and play a key role in driving the growth and success of C-Xcel, as we continue to make a positive impact on our clients' businesses.