TechnocruitX is a Medical billing, IT and Recruitment services company. We help firms locally and globally with our extensive range of customized services. We assure our clients to gain a commercial advantage in their sectors through innovative cost-effective expertise.

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Email: info@technocruitx.com
Phone: 079-48939912

Responsibilities <ul><li>Handle many inbound and outbound calls to customers and clients.</li><li>Identify the needs of customers, resolve issues, and provide solutions.</li><li>Upsell other products wherever possible.</li><li>Ensure you follow the customer service script provided by the company for uniformity.</li><li>Also, be well-read on company policies and the website for FAQs or policy related answers.</li><li>Maintain good customer relations.</li><li>Meet personal targets and work towards meeting team targets.</li><li>Maintain records of the conversations with the customer and analyze the data.</li><li>Write and submit timely reports on performance, targets, and customer queries.</li></ul>

Designation: -&nbsp;&nbsp;Patient&nbsp;Calling Specialist Job Timing: - Night Shift(6 pm to 3 am) Work Mode:- Work From Office Job Type: Full-time Primary Duties and Responsibilities :✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.✓ Follow-up with patients on overdue accounts.✓ Create weekly/monthly collection reports to gauge the progress made.✓ Respond to Patient queries in a timely and professional manner.✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions✓ Detail orientation, strong analytical and problem-solving skills.✓ Should be a quick learner with the ability to learn new tools.✓ Must have the ability to multitask and work under pressure with minimum supervision. Skills:✓&nbsp;Excellent in English Communication (Verbal and written). &nbsp;Eligibility of Candidates : ✓&nbsp;Immediate joining ✓&nbsp;&nbsp;Excellent in English Communication (Verbal and written). ✓&nbsp;&nbsp;Comfortable to work in the night shift. ✓&nbsp;&nbsp;&nbsp;Experienced candidates are welcome. &nbsp;Benefits : &nbsp;✓&nbsp;Friendly environment.✓&nbsp;&nbsp;&nbsp;Fixed shift.✓&nbsp;&nbsp;&nbsp;5 days workings work from office only

Roles and Responsibilities <ul><li>Answer high-level calls from patients and provider's office.</li><li>Make outbound calls to referring doctors, patients and insurance companies to get updated information on patient accounts.</li><li>Respond to RCM voice mail and e-mail in a timely manner.</li><li>Communicate effectively with various departments within Revenue Cycle Management.</li><li>Research explanation of benefits ( EOBs) and/or denials in the system to assist patients and explain benefits.</li><li>Update billing system with updated patient demographic information.</li></ul>Desired Candidate Profile <ul><li>Excellent written and verbal communication skills</li><li>Proficient with MS office and the ability to navigate multiple platforms</li><li>Ability to learn Revenue Cycle Management workflows related to patient communication</li><li>Strong customer service skills with the ability to resolve patient concerns</li><li>Demonstrate soft skills to enhance patient's experience</li><li>US/UK call center /BPO experience preferred</li></ul>

Responsibilities :&nbsp; <ul><li>MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code</li><li>Design and implementation of low-latency, high-availability, and performant applications</li><li>Implementation of security and data protection</li><li>Understanding of performance testing and optimization techniques</li><li>MERN software&nbsp;developers&nbsp;must have good communication &amp; interpersonal skills</li><li>Ability to work independently with minimum supervision.</li></ul> Required Skills: <ul><li>2 +years of Software Development experience as a Front-End Developer.</li><li>Good understanding of React.js &amp; Node.js is a must.</li><li>Thorough understanding of React.js and its core principles.</li><li>Strong background in MVC/MVVM frameworks.</li><li>Extensive knowledge of HTML5, JavaScript, CSS/CSS3, JQuery, SCSS, Bootstrap</li><li>Should have the knowledge Angular (8+), JIRA, etc</li><li>&nbsp;Understanding fundamental design principles behind a scalable application</li></ul> Benefits: <ul><li>5 Days Working (Sat &amp; Sun Off)</li><li>Working hours 10 AM to 7 PM (Flexible)</li><li>Friendly environment</li></ul>

Job Description:<ul><li>Pleases customers by providing a pleasant dining experience.</li><li>Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen.</li><li>Attends the detail and presentation of each order.</li><li>Places and expedites orders.</li><li>Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals.</li><li>Contributes to daily, holiday, and theme menus in collaboration with supervisor.</li><li>Ensures smooth operation of cafeteria services during absence of supervisor.</li><li>Maintains cleanliness and sanitation of equipment, food storage, and work areas.</li><li>Completes cleaning according to daily and weekly schedules and dishwashing/pot washing as needed.</li><li>Assists with orienting new employees to their work area.</li><li>Listens to customer complaints and suggestions and resolves complaints.</li><li>Implements suggestions within parameter of position and refers more complex concerns to supervisor.</li><li>Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.</li><li>Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.</li></ul>

Technocruitx Universal Services Pvt. Ltd.

International BPO

Client Services Executive

Patient calling

JD of MERN Stack/Frontend Developer

Chef