NOVAC Technology Solutions is a digital transformation and cloud solutions company initially started out as the technology arm of Shriram Group. Novacâs expertise in Financial Services, Insurance Services, Retail Solutions, and Digital Learning helps businesses in their transition to the digital world.

 Across channels, NOVAC emphasizes its brand values and aims to build a long-lasting relationship with clients to ensure world-class solutions that exceed client&#39;s expectations. Our robust digital enterprise solutions ZIVA and NOVA, have the ability to supercharge any financial services and insurance organization. 

Some of the larger clients in the Finance and Insurance industry sectors transacted more than 55% of their new business through Mobile Apps. Novacâs Digital Learning Platform AXLE and the KAZITOÂ®, our brand store solution that powers small scale and large scale retail businesses, is gaining good traction.

At NOVAC,we see innovation as a continuous process and firmly believe that the agile business model is crucial to any businessâs success. 

 A diverse and inclusive work environment drives quality creativity, higher productivity, and unrivalled performance. Our team of diverse employees and their novel ideas are a significant factor in our success.We strive to build an organization that reflects the diversity and Women in Technology in which we live and work.

We set out to build the industry&#39;s foremost culture - a giving work culture that cares about the work and the people. Novac is at the epitome of work culture, learning, and exhilarating work in one place.

It&#39;s also great to note that Novac has been judged among Indiaâs Top 100 Best Workplaces by Great Places to Work For Institute and The Economic Times for 7 consecutive years since 2015.


Greetings from Novac Technology Solutions!! Novac Technology Solutions is a digital transformation solutions company with strong expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Job Title : PROCESS TRAINERLocation : Perungudi, ChennaiSalary : Best in IndustryQualification : Any GraduateLanguage : Telugu / KannadaAGE Limit : 25 - 38 immediate Joiners preferred Eligibility Criteria :<ul><li>Minimum 2 years of Experience as a trainer ( Sales or Collection )in BPO Industry</li><li>Train new Batches on product and Process</li><li>Good communication skills </li><li>Should be Proficient in Telugu/ Kannada</li><li>Basic MIS Skills ( MS Office )</li><li>candidate with inbound &amp; insurance Experience shall be preferred</li><li>Develop And manage Tracking and reporting on training Progress</li><li>conduct Refresher Training for on-Floor Associates</li><li>Compiling Training Data and MIS</li><li>Coordination with Operations/Quality</li><li>Ability to work Independently</li></ul> Interested Candidates can share their Resumes To mathiyazhagan@novactech.in Contact Person : MathiContact Number : 9786099709 Interview Location : #2, Floor III - Right Wing Developed, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096

<h2>Job description</h2> Roles and Responsibilities :<ul><li>Handling calls/ queries / requests pertaining to product and service for inbound / out bound calls effectively.</li><li>Complaint Management. Solving customer grievances.</li><li>Applying process / product Knowledge in replying to customers</li><li>An immediate joiners are preferred.</li></ul> BENEFITS:* 5 Days Working* General Shift* SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.* ANNUAL INCREMENTS* CAREER / IJP Growth opportunitiesQualification :&nbsp;10th / any degree.For further details contact the below mentioned HR.Contact person : Sangeetha HRContact Number : 8668066270INTERVIEW LOCATION:Novac Technology Solutions,Plot No:2, 3rd Floor, Industrial Estate Perungudi,Perungudi, Chennai 600096.Landmark:&nbsp;Near Perungudi Bus stop, Behind V3 Hyundai Service Center Role<a href="https://www.naukri.com/customer-success-jobs" rel="noopener noreferrer" target="_blank">Customer Success</a>,<a href="https://www.naukri.com/service-operations-other-jobs" rel="noopener noreferrer" target="_blank">&nbsp;Service &amp; Operations - Other</a>Industry Type<a href="https://www.naukri.com/bpo-call-centre-jobs" rel="noopener noreferrer" target="_blank">BPO / Call Centre</a>Functional Area<a href="https://www.naukri.com/customer-success-jobs" rel="noopener noreferrer" target="_blank">Customer Success</a>,<a href="https://www.naukri.com/service-operations-jobs" rel="noopener noreferrer" target="_blank">&nbsp;Service &amp; Operations</a>Employment TypeFull Time, PermanentRole CategoryCustomer Success, Service &amp; Operations - OtherEducationUG :Graduation Not Required

<h2>Job description</h2>Job descriptionJob descriptionRoles and Responsibilities :<ul><li>Handling calls/ queries / requests pertaining to product and service for inbound / out bound calls effectively.</li><li>Complaint Management. Solving customer grievances.</li><li>Applying process / product Knowledge in replying to customers</li><li>An immediate joiners are preferred.</li></ul>BENEFITS:* 5 Days Working* General Shift* SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.* ANNUAL INCREMENTS* CAREER / IJP Growth opportunitiesQualification : 10th / any degree.For further details contact the below mentioned HR.Contact person : Sangeetha HRContact Number : 8668066270INTERVIEW LOCATION:Novac Technology Solutions,Plot No:2, 3rd Floor, Industrial Estate Perungudi,Perungudi, Chennai 600096.Landmark: Near Perungudi Bus stop, Behind V3 Hyundai Service Cente

<h2>Job description</h2>Job descriptionRoles and Responsibilities : <ul><li>Handling calls/ queries / requests pertaining to product and service for inbound / out bound calls effectively.</li><li>Complaint Management. Solving customer grievances.</li><li>Applying process / product Knowledge in replying to customers</li><li>An immediate joiners are preferred.</li></ul>BENEFITS:* 5 Days Working* General Shift* SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.* ANNUAL INCREMENTS* CAREER / IJP Growth opportunitiesQualification :&nbsp;10th / any degree.For further details contact the below mentioned HR.Contact person : Sangeetha HRContact Number : 8668066270INTERVIEW LOCATION:Novac Technology Solutions,Plot No:2, 3rd Floor, Industrial Estate Perungudi,Perungudi, Chennai 600096.Landmark:&nbsp;Near Perungudi Bus stop, Behind V3 Hyundai Service Center Role<a href="https://www.naukri.com/customer-success-jobs" rel="noopener noreferrer" target="_blank">Customer Success</a>,<a href="https://www.naukri.com/service-operations-other-jobs" rel="noopener noreferrer" target="_blank">&nbsp;Service &amp; Operations - Other</a>Industry Type<a href="https://www.naukri.com/bpo-call-centre-jobs" rel="noopener noreferrer" target="_blank">BPO / Call Centre</a>Functional Area<a href="https://www.naukri.com/customer-success-jobs" rel="noopener noreferrer" target="_blank">Customer Success</a>,<a href="https://www.naukri.com/service-operations-jobs" rel="noopener noreferrer" target="_blank">&nbsp;Service &amp; Operations</a>Employment TypeFull Time, PermanentRole CategoryCustomer Success, Service &amp; Operations - OtherEducationUG :Graduation Not Required

The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.&nbsp;&nbsp;Responsibilities<ul><li>Research and analyze employee trends to understand ways to increase employee engagement and retention</li><li>Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees</li><li>Assist management in conflict resolution</li><li>Set standards for ethics, values and culture of company</li><li>Onboard new employees and manage immigration documents, taxes and benefits packages</li></ul> Qualifications<ul><li>Bachelor's degree</li><li>2 - 3 years of experience in HR or related field</li><li>Strong organization, communication and conflict resolution skills</li><li>Demonstrated ability to onboard new employees and manage HR tasks</li><li>Proficient in Microsoft Office suite</li></ul>

Novac Technology Solutions

Trainer

Kanada Voice Process

Telugu Voice Process

Kanada Voice Process

Human Resources Business Partner