Your Impact as a Customer Care Specialist •	Customer Service through calls.•	Ensure timely and accurate service delivery at defined productivity levels•	Build client &amp; domain knowledge to be able to deliver a resolution on the first conversation•	EnsureadherencetoClientServiceLevelAgreements (SLAs)likeCustomerSatisfaction,•	ServiceLevel, Handle T

Customer Service through calls.•	Ensure timely and accurate service delivery at defined productivity levels•	Build client &amp; domain knowledge to be able to deliver a resolution on the first conversation•	EnsureadherencetoClientServiceLevelAgreements (SLAs)likeCustomerSatisfaction,•	ServiceLevel, Handle Time &amp; Customer Effort•	Maintain Internal &amp; Cli

NIIT is a leading Global Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the worldâs leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 30 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

SmartData Enterprises Inc.

Customer Care Specialist

Customer Care Specialist