Role Overview:The Sales Girl is responsible for providing exceptional customer service and maximizing sales at the front counter of the Jus Jumpin Kids Trampoline Park in Kolkata. This energetic role involves greeting guests, processing admissions and payments, promoting park offerings, and ensuring a positive experience for all visitors.Key Responsibilities:Customer Servic

Company Overview Jus Jumpin is the top destination for thrilling entertainment experiences, offering rides and fun-play options for all ages. A playful haven for guests seeking adventure or fun with friends. Headquarters in Rajarhat, West Bengal. 11-50 employees. Visit https://www.jusjumpin.com/ for more info. Job Overview<

Jus Jumpin is the leading destination for adults and kids seeking a thrilling entertainment experience. Our brand provides a myriad of rides and fun-play options catering to the playful needs of our guests. Whether you are seeking a day full of adventures, or an evening of fun with friends, Jus Jumpin offers playful options for everyone. Join us today and experience the ultimate in entertainment!

Role Overview:The Sales Girl is responsible for providing exceptional customer service and maximizing sales at the front counter of the Jus Jumpin Kids Trampoline Park in Surat. This energetic role involves greeting guests, processing admissions and payments, promoting park offerings, and ensuring a positive experience for all visitors.Key Responsibilities:Customer Service:- Warmly welcome guests to the park and provide a friendly, engaging experience- Answer customer inquiries regarding park activities, pricing, policies, and schedules- Address any customer concerns or complaints in a professional and solution-oriented manner- Maintain a positive attitude and build rapport with guestsSales and Cashiering:- Process sales transactions for admissions, party bookings, retail items, and other offerings- Accurately handle cash, credit/debit card payments, and reconcile cash drawers- Actively promote and upsell park attractions, party packages, and retail products- Achieve and exceed established sales targets and key performance indicatorsAdministrative Tasks:- Manage booking reservations and coordinate party/event logistics as needed- Maintain organized records of sales data, inventory levels, and customer information- Assist with opening and closing procedures, including cash handling and reporting- Support with light administrative duties such as answering phones and filingRequirements:- High school diploma or equivalent- Prior experience in a customer service or sales role (preferred)- Excellent verbal communication and interpersonal skills- Basic mathematical abilities and cash handling experience- Proficiency in using computers and point-of-sale (POS) systems- Ability to work a flexible schedule, including evenings, weekends, and holidays- Energetic and outgoing personality with a genuine enthusiasm for working with people- Strong multitasking and problem-solving capabilities- Knowledge of the local area and community (preferred)Additional Desirable Qualities:- Bilingual or multilingual skills (especially local languages)- Experience in the family entertainment or hospitality industry- Basic understanding of marketing and promotional techniques- Ability to remain calm and composed in a fast-paced environment- Commitment to providing outstanding customer experiencesClient Relationship Management:- Maintain a database of existing clients who have previously booked birthday parties or events at the park- Proactively reach out to these clients via phone, email, or other communication channels to promote upcoming party packages and special offers- Build and nurture positive relationships with recurring clients and their families- Gather feedback from past party hosts to improve services and offeringsParty Booking and Coordination:- Handle inquiries and provide detailed information about party packages, pricing, inclusions, and customization options- Assist clients in selecting suitable party packages based on their requirements and budget- Coordinate party logistics such as date/time, guest count, catering needs, and any special requests- Ensure all party bookings are properly documented and communicated to relevant teamsUp-selling and Cross-selling:- Actively promote additional party enhancements, such as decorations, entertainment, or retail items- Identify opportunities to cross-sell other park offerings, such as annual passes or group events, to party hosts and guests- Maintain up-to-date knowledge of all park promotions and specials to effectively market them to clientsPost-Event Follow-up:- Conduct post-event follow-ups with party hosts to gather feedback and address any concerns- Leverage positive feedback for testimonials and referrals to attract new party bookings- Analyse feedback to identify areas for improvement in party services and offerings.

Centre Manager - Jus Jumpin Kids Trampoline Adventure Park Role Overview:The Centre Manager is responsible for overseeing all day-to-day operations of the Jus Jumpin Kids Trampoline Adventure Park located at ABC Square Mall. This family entertainment facility offers trampoline jumping activities for both kids and adults. The Centre Manager ensures excellent customer service, efficient operations, staff management, and the overall success of the park. Key Responsibilities: Customer Service &amp; Sales:- Manage the front counter operations including admissions, party bookings, and retail sales- Interact with customers in a friendly and professional manner, addressing any concerns or queries- Promote the park's offerings and maximize sales opportunities - Oversee the booking and coordination of parties and group events Operational Management:- Develop and implement standard operating procedures (SOPs) for all areas of the park- Ensure adherence to safety protocols, cleanliness standards, and park policies- Manage inventory levels for retail, party supplies, and operational equipment- Oversee facility maintenance and coordinate any required repairs or upkeep Staff Management:- Train, and supervise all park staff including jump assistants, party hosts, and cashiers- Conduct performance reviews and provide coaching for professional development- Schedule staff shifts and manage attendance, time off requests, and payroll- Foster a positive team environment and maintain open communication Financial Management:- Manage daily cash handling, bank deposits, and financial record keeping- Analyse sales data and identify opportunities to improve revenue- Control expenses by optimizing operational efficiency and minimizing waste Marketing &amp; Promotions:- Collaborate with the marketing team to develop and execute promotional campaigns- Represent the park at community events and build relationships with local businesses- Actively seek out partnerships and cross-promotional opportunities Other Duties:- Ensure compliance with all relevant health, safety, and licensing regulations- Handle customer complaints and feedback in a professional and solution-oriented manner- Prepare and submit reports on operational metrics, sales performance, and other key data. Qualifications:- Bachelor's degree in Business Administration, Management, or a related field (preferred)- Minimum 3 years of experience in a managerial role, preferably in the family entertainment or hospitality industry- Excellent customer service, communication, and interpersonal skills- Strong leadership abilities with the capacity to motivate and develop teams- Proficiency in accounting and financial management principles- Knowledge of health, safety, and licensing regulations relevant to the industry- Flexibility to work evenings, weekends, and holidays as required.

Jus' Jumpin Kids Entertainment

Sales Executive (Female)

Sales Executive (Female)

Sales Executive

Center Manager