We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities:<ul><li>Provide promp

We are seeking an experienced MERN Stack Developer to join our dynamic team. The ideal candidate should have a strong background in developing web applications using the MERN (MongoDB, Express.js, React.js, Node.js, HTML5, CSS3, jQuery, Bootstrap, SASS) stack. As a MERN Stack Developer, you will be responsible for designing, implementing, and maintaining software applications, collaborating wit

The last digital agency you'll ever need! Turning your business ideas into smart digital products since 2021 Digininja Private Limited is your digital partner in success. With a passion for innovation and a commitment to excellence, we provide a wide range of digital services designed to elevate your online presence and help your business thrive in the digital age. 

Our mission: Our mission is to empower businesses of all sizes to thrive in the ever-evolving digital landscape. We are committed to delivering exceptional digital marketing, website development, SEO, PPC, and SMO services that drive growth, foster innovation, and elevate our clients to new heights of success.

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities:<ul><li>Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.</li><li>Assist our customers by understanding their products/services and providing accurate information to them.</li><li>Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.</li><li>Previous experience in web chat support for foreign clients would be a plus. Candidates with a background in international live chat support will be given preference.</li></ul> Requirements:<ul><li>Minimum high school diploma or equivalent.</li><li>Excellent written and verbal communication skills in English are compulsory.</li><li>Ability to empathize with customers and provide excellent customer service.</li><li>Comfortable using live chat support software and multitasking between multiple chat windows.</li><li>Strong problem-solving skills with the ability to think on your feet and find solutions quickly.</li><li>Willingness to adapt to new processes, tools, and client requirements.</li></ul>

Digininja Private Limited

Chat Support Executive

Senior MERN Stack Developer

Chat Support Executive