Ayka Communication is an executive office company based out of Ranchi, India.

Job descriptionManage large amounts of inbound/outbound &nbsp;calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets Eligibility Criteria:- 1. Good Communication Skills / Languages Required - Eng + Hindi.2.Fresher / Experienced 3. Salary ranges from 17000/- to 22000/- 4. Graduation - any graduate&nbsp;

Job Description:- ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Present, promote and sell products Personal Loan, Home Lona, Credit Card, EDC, E-Commerce, Auto Loan, Business Loan.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish, develop and maintain positive business and customer relationships.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reach out to customer leads through direct marketing or customer referrals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop strategies for more effective sales, both individually and as part of a team.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-improve continuously by way of experience and manager feedback. Contact HR9102044766

Ayka Communication

Customer Service Executive

Relationship Officer

Customer Service Executive