Job description

Manage large amounts of inbound/outbound  calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Eligibility Criteria:-

1. Good Communication Skills / Languages Required - Eng + Hindi.

2.Fresher / Experienced

3. Salary ranges from 17000/- to 22000/-

4. Graduation - any graduate