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Job InformationIndustry:BankingWork Experience:0-1 yearSalary:17,500/- to 22,500/-City:Palarivattom, ErnakulamState/Province:KeralaCountry:IndiaZip/Postal Code:682025Job DescriptionBanking Hiring Customer SupportLanguage: Malayalam and HindiDesignation: Junior OfficerQualification: Degree MandatorySalary: 17,500/-&nbsp;to 20,000/-&nbsp;Per Month + Good&nbsp;IncentivesLocation: Palarivattom, ErnakulamNo: Of Vacancy: 02RequirementsCandidates Should be able to work under pressureShould have Pan Card , Aadhaar card , degree certificateStrong in verbal communication skills along with active listening and speaking&nbsp;- ( Hindi / Tamil / Kannada / Telgu )<h2> </h2>Duties &amp; Responsibilities<ul><li>Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner</li><li>Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities</li><li>Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols</li><li>Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed</li><li>Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts</li><li>Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested</li><li>Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller</li><li>Track, record, report, and store transactional information and special requests</li><li>Provide a high level of customer service, providing answers and assistance with a smile</li><li>Balance individual drawer at the end of each shift</li><li>Perform various maintenance duties such as stocking supplies and cleaning workstations</li><li>Follow all policies and procedures set forth by the bank</li></ul>Required Skills and Qualifications<ul><li>Bachelor’s degree in business, finance, or related field</li><li>Proven analytical and problem-solving skills</li><li>Exceptional mathematical ability</li><li>Strong written and verbal communication skills</li><li>Proficient in Microsoft Office suite, with aptitude to learn new software and systems</li></ul>