Customer Relationship Management- Intern

25

Applications

Bengaluru
Full-Time
Fresher: Less than 1 year
Posted on Feb 14 2024

About the Job

Skills

Communication
Analytical skill
Data Analysis
eye to detail
Proactiveness
Cross-team Collaboration

About the company: Zeitgeist Retail Pvt. Ltd (ZRPL) is a leading Indian e-tailer in the Consumer Electronics space. Trusted by some of the largest brands, ZRPL is an end-to-end E-Commerce Services provider. 

For more info visit www.zrpl.co.in

Role and Responsibilities – Customer Support Executive

·       Coordinates with the customers by replying emails. 

·       Answers customer calls for end-to-end resolution of all issues.

·      Communication with the team for timely resolution.

Performance will be measured based on the a) quality of deliverables, b) actual results and c) behavior / attitude

During the 6 months of internship if the candidates perform as per our expectations, he/she may be hired in the company into a full-time position.

 

Skills/Competencies required:

§ An eye for detail.

§ Head for numbers.

§ Analytical bent of mind.

§ Understanding co-relation between data (input vs. output)

§ Drive for results and pro-activeness

Qualifications and Education Requirements:

Graduate in any stream.

 

Stipend: Interns eligibility for stipend will be dependent upon role, candidate’s capabilities, and background.

 

Duration: Internship program would be for a minimum of 6 months. Post the internship period, if the candidate has performed well, he/she would be given a placement offer in the organization.

 

Working Hours: Interns would be working from Monday - Saturday between 9 AM – 6 PM.

 

About the company

Zeitgeist Retail Pvt. Ltd (ZRPL) is a leading Indian e-tailor in the Consumer Electronics space. ZRPL runs a closed platform for college students and corporate employees. Trusted by some of the largest brands and renowned institutions, ZRPL is an end to end E-Commerce Services provider.

Industry

E-Commerce Comapny

Company Size

11-50 Employees

Headquarter

Bangalore, Karnataka

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