About the company: Zeitgeist Retail Pvt. Ltd (ZRPL) is a leading Indian e-tailer in the Consumer Electronics space. Trusted by some of the largest brands, ZRPL is an end-to-end E-Commerce Services provider. 

For more info visit www.zrpl.co.in

Role and Responsibilities – Customer Support Executive

·       Coordinates with the customers by replying emails. 

·       Answers customer calls for end-to-end resolution of all issues.

·      Communication with the team for timely resolution.

Performance will be measured based on the a) quality of deliverables, b) actual results and c) behavior / attitude

During the 6 months of internship if the candidates perform as per our expectations, he/she may be hired in the company into a full-time position.

Skills/Competencies required:

§ An eye for detail.

§ Head for numbers.

§ Analytical bent of mind.

§ Understanding co-relation between data (input vs. output)

§ Drive for results and pro-activeness

Qualifications and Education Requirements:

Graduate in any stream.

Stipend: Interns eligibility for stipend will be dependent upon role, candidate’s capabilities, and background.

Duration: Internship program would be for a minimum of 6 months. Post the internship period, if the candidate has performed well, he/she would be given a placement offer in the organization.

Working Hours: Interns would be working from Monday - Saturday between 9 AM – 6 PM.