Job Description 

Role : ERP Implementation Engineer 

Job Location : Electronic city Phase II Bengaluru  

Purpose of this Position: 

Responsible for ERP Implementation in the factory. 

Key responsibilities:

• Coordinate and manage the organization's use of master files, roles, user views, data control, reporting, and data integrity
• Troubleshooting day-to-day technical issues if any faced by the clients
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Fill master files with the support of our department heads/support teams/ TCS project teams
• Brief departments heads and data owners on data and system corrections
• Create new versions of reports and alerts as needed
• Coordinate across Business Administration and system users the creation of new reports, dashboards, analytical tools.
• Design and manage Change Management requests, approval, and tracking process
• Manage and track the status of all system changes, tests, and upgrades tasks
• Advice on communications to the organization about system upgrades or functionality
• Ensure documentation, such as training guides, procedures, and test scripts, are maintained and regularly updated and shared with target audiences
• Research and survey end-user needs
• Organize trainings and promote the use and education of ERP across the organization
• Manage the process of designing, creating, implementing, and maintaining dashboards, reports, and analytical tools
• Train and support users on the use of dashboards, data extraction, etc.
• Review Help Tickets, complaints, and recommendations from end-users: take action accordingly

Educational Qualification : B.Tech/B.E./MCA/BCA in Any Specialization

Experience : 2-4 years

Desired Skills: Complete ERP Implementation knowledge