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Customer Support Associate

Gurgaon
Full-Time
Junior: Less than 2 years
20K - 25K (Per Month)
Posted on Jul 29 2024

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Attention to detail
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Ability to work well in a team

Are you passionate about providing top-notch customer service in a dynamic environment? We are currently seeking dedicated individuals to join our team as Customer Service Support Advisors - Apply Now - https://lnkd.in/gq77x2Ah 👍


If you have 0-2 years of experience in a similar role, *good* communication skills, and a solution-oriented mindset, we want to hear from you! Join us in delivering outstanding customer experiences and taking your career to the next level.


Key Responsibilities:

- Promptly resolve customer queries and concerns

- Provide accurate information and exceptional customer service via calls

- Achieve operational targets and maintain queue levels

- Collaborate with teams to drive efficiency and improvements


Skills Required:

- Experience in customer service in a Call Centre environment

- Excellent English verbal and written skills

- Good multitasking abilities and empathy

- Strong problem-solving and objection handling skills

- Proficiency in PC skills and system navigation



About the company

Your Next Move - ISO Certified 9001:2015 Our focus is to upgrade, uplift and upskill individuals, helping them to reach their next level in life. We are 18 months old, present at Noida, Gurgaon & Bangalore. We cater to 3C’s i.e. Corporates, Colleges, and Communities (Individuals) with a Mission is to positively impact more than 1 million people by 2025. Having a team of expert panellists f ...Show More

Company Size

2-10 Employees

Headquarter

Gurgaon

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