Ecommerce Account Leader
Ecommerce Account Leader23
Applications
23
Applications
About the Job
Skills
Position – Account Leader- E-Commerce
Experience- 3yrs+
Salary – Best in industry
Corporate Office Address: Lajpat Nagar-3, New Delhi – 24
Objectives of this role:
· Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
· Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
· Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
Your tasks:
· Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
· Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
· Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
Required skills and qualifications:
· 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
· Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.
· Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
· Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
· Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
· Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage.
· Experience managing e-commerce platforms such as Shopify, Magento, and/or WooCommerce.
Preferred skills and qualifications
· A bachelor’s degree in computer application, engineering, economics, business administration, or a related field.
· Experience with CRM and marketing automation platforms such as Salesforce, Mailchimp, or HubSpot for customer segmentation, targeting, and personalised marketing campaigns.
· Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.
· Familiarity with online marketing tools, including social media advertising, email marketing
· Ability to work collaboratively and take charge as a leader when required.
About the company
Industry
Staffing & Recruiting
Company Size
2-10 Employees
Headquarter
GURGAON
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