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Team Lead (BPO / KPO / Finance / Non IT)

Ahmedabad
Full-Time
Mid-Level: 4 to 6 years
3L - 4.5L (Per Year)
Posted on Jan 09 2024

About the Job

Skills

Team Management
Communication
Project Coordination
BPO
KPO
Interpersonal Skills

Job Description:

We are looking for Team Leader(From Non IT Background) for our QA Team , One who is from Non IT Background but is capable enough to handle a team of 5 - 8 Members. One should be responsible enough to be supportive to the team & will be cooperating with the management as per the project delivery requirement.

Roles & responsibilities:

  • Assign various tasks to the engineers as per strength of individual.
  • Setting up goals and objectives for QA managers
  • Motivating team and taking informative quick decisions.
  • Finding and arranging behavioral , functional, non-functional training needs for the team
  • Coordinate activities which enforce quality improvements
  • Resolving conflicts among team members.
  • Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.
  • Negotiating with upper management with influential skills to buy in the ideas.
  • Ensure that the highly motivated environment is creating in the team.
  • Ensure that Rewards are given for each achievement in the team.


About the company

XcelTec is an Enterprise Solution Providing company in Software outsourcing and offshore software development. We are specialized with Microsoft technology, E-Commerce, Mobile Commerce, Mobile Development and Open Source Technology. Majority of our clientele are from USA, Australia and European regions. XcelTec is established with a mission of “Delivering Excellence in Technology” by consis ...Show More

Company Size

51-200 Employees

Headquarter

Ahmedabad

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