Job Title: Senior Process Executive, Immigration (Australia & Canada Specialization)

Location: MG Road, Bangalore

Job Type: Full-time

Experience Level: Senior

Industry: Immigration Services

Job Summary:

We are seeking a highly skilled Senior Process Executive with a strong background in immigration, specializing in Australia and Canada long-term visa processing. The ideal candidate will have extensive experience handling visa applications, compliance requirements, client consultations, and end-to-end process execution. This role requires excellent attention to detail, knowledge of immigration laws and regulations, and the ability to provide high-quality customer service to clients seeking long-term relocation solutions.

Key Responsibilities:

• Visa Processing & Documentation: Manage and oversee the complete visa application process for Australia and Canada, ensuring compliance with the latest immigration policies.
• Case Management: Handle complex immigration cases, track application progress, and provide timely updates to clients.
• Client Consultation: Advise and assist clients on eligibility, required documentation, processing times, and visa requirements.
• Compliance & Regulations: Stay updated on immigration laws, policy changes, and government regulations for long-term visas (PR, work permits, etc.).
• Liaison with Authorities: Coordinate with immigration departments, consulates, and legal representatives to ensure smooth processing.
• Team Collaboration & Training: Support junior team members, provide training, and contribute to process improvement strategies.
• Customer Service & Issue Resolution: Address client concerns, handle escalations, and ensure a seamless immigration experience.

Required Skills & Qualifications:

• Experience: 1-3+ years in immigration processing, specifically handling long-term visas for Australia and Canada.
• Knowledge: Strong understanding of visa categories, points-based systems, and PR pathways.
• Communication: Excellent verbal and written communication skills to interact with clients and authorities..
• Detail-Oriented: Ability to handle multiple cases with accuracy and efficiency.
• Problem-Solving: Strong analytical skills to assess complex immigration scenarios and provide solutions.

Preferred Qualifications:

• Prior experience working with an immigration consultancy specializing in Australia and Canada.
• Understanding of Express Entry (Canada), General Skilled Migration (Australia), Provincial/Territory Nomination Programs, and Employer-Sponsored Visas.
• Certification or training in immigration laws and processes.

Why Join Us?

• Work with an experienced and dynamic team in a fast-growing industry.
• Gain exposure to complex immigration cases and career development opportunities.
• Competitive salary, performance-based incentives, and a collaborative work environment.