Key Responsibilities:

• Front Desk Management: Greet and welcome visitors in a friendly and professional manner, directing them to the appropriate person or department.
• Phone and Email Handling: Answer and direct phone calls, take messages, and respond to general inquiries in a timely manner.
• Appointment Scheduling: Manage and schedule appointments, meetings, and conference room bookings for staff and visitors.
• Administrative Support: Assist with general administrative tasks such as filing, photocopying, faxing, and data entry.
• Mail and Package Distribution: Receive, sort, and distribute incoming mail, packages, and deliveries.
• Visitor Log Management: Maintain and manage the visitor log and ensure all guests are properly signed in and out of the building.
• Office Supplies Management: Monitor and order office supplies as needed to ensure the office is well-stocked.
• Collaboration with Other Departments: Work closely with other team members to ensure seamless communication and coordination across departments.
• Office Maintenance: Ensure the front desk area and office lobby are kept clean, organized, and welcoming at all times.
• Other Duties: Assist with ad-hoc tasks as requested, including helping to prepare for meetings, events, or employee celebrations.

Qualifications:

• High school diploma or equivalent required; associate’s degree or higher is a plus.
• Previous experience as a receptionist, office assistant, or in a customer-facing role preferred.
• Strong communication skills, both verbal and written.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and handle a fast-paced environment.
• Strong interpersonal skills with a customer service-oriented attitude.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information.

Preferred Skills (Optional):

• Experience with office management software or phone systems is a plus.
• Fluency in English is a bonus.