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US Dispatch Executive

Chandigarh
Full-Time
Junior: 1 to 3 years
25K - 37K (Per Month)

About the Job

Skills

logistics
concentrix
teleperformance
mahindra
eclerx
taskus
alorica
calling

Title - US Dispatch Executive

Location - Chandigarh IT Park

Shift - 5.5 days working, Rotational 9 hours shift + Cab Facility

Salary - Up to max 36K CTC + 5-6 K monthly Incentives

Shift Timings : US Shift


Qualifications and Skills


  • 1 to 3 years of experience in a similar role
  • Strong communication skills, both verbal and written
  • Dealing with Truck drivers for the bills and documents.
  • Excellent problem-solving and decision-making abilities
  • Ability to work in a fast-paced and dynamic environment
  • Customer-focused mindset with a strong emphasis on customer satisfaction
  • Ability to handle multiple tasks and prioritize effectively
  • Proficiency in Microsoft Office
  • Experience with US process and inbound calling is preferred
  • Willingness to work night shifts as per US time zone
  • Knowledge of logistics and BPO industry is a plus


Roles and Responsibilities

  • Handle customer service/Drivers inquiries and provide support.
  • Respond to customer inquiries via phone and email
  • Assist customers in navigating the company's products or services
  • Ensure timely and accurate documentation of customer interactions
  • Collaborate with cross-functional teams to address customer needs
  • Achieve performance targets and KPIs
  • No Sales/ No Targets.


#TeamWOODS


NOTE : This is 100% office job with NO Exception.


For more details, please call/watsap - Vaishali - 94676-23088

About the company

Woodsforce solutions is an integrated recruitment firm. We are experts in acquiring right talent from the right source. We are professionals in terms of sourcing tactics, candidate assessment, and compliance and hiring standards. We are specialized in entry level, mid level and senior level hiring for the industries we cater to. We recruit globally with desperate needs and requirements. We h ...Show More

Industry

Staffing and Recruiting

Company Size

2-10 Employees

Headquarter

Chandigarh

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