Job description

We are looking for innovative thinkers who believe in themselves and are ready to bring the curve to the company through their ideas and approach. If you think, you have the skills, then   we are waiting for you with the below criteria:

Location: Koramangala, Bangalore (Work from Office)

Salary: Best in the industry along with incentives. (Up to 6 TO 7 LPA including variable)

Experience: 1-2yrs

Job Responsibilities:

As an Engagement Manager, you will be part of one of the most important functions of the company responsible for overall customer engagement and retention.

The main job responsibilities include:

• Being responsible for a set of student accounts
• Being responsible for monthly retention and revenue targets
• Tracking student performance and attendance metrics
• Managing and closing escalations
• Scheduling calls with respective instructors to get feedback on students
• Executing orientation and cycle calls for engaging with parents
• Discussing report and program extension plan

The role demands a good sense of empathy and conviction.

You will get to closely work with both the internal teams and paid customers.