Company Overview

West Coast Pharmaceuticals Works Limited is dedicated to ensuring all products meet high-quality, economical, and delivery standards in the Pharmaceuticals industry. With 501-1000 employees, the company is based in Ahmedabad, Gujarat. Visit their website at https://westcoastin.com/

Job Overview

Junior level Information Technology Support Specialist role at West Coast Pharmaceuticals Works Limited in Ahmedabad, Gujarat. Full-Time employment with 1 to 3 years of experience.

Qualifications and Skills

• Experience in technical support roles
• Strong troubleshooting skills
• Exceptional customer service abilities
• Effective problem-solving capabilities
• Knowledge of software installation processes
• Understanding of network support functions
• Proficient in documenting IT processes
• Excellent communication skills

Roles and Responsibilities

• Provide technical support to internal users and resolve IT-related issues
• Troubleshoot hardware and software problems
• Deliver excellent customer service during IT support interactions
• Install and configure software applications
• Assist in network support tasks
• Maintain accurate documentation of IT systems and procedures