Key skills 1. Proficient in speaking English & Hindi languages 2. Must have excellent interpersonal skills as well as Oral & verbal communication skills. 3. Highly goal-oriented 4. Customer first attitude. 5. Ready to work in fast-paced environments 6. Adaptable and thrive in changing environment 7. Speaking — Talking to others to convey information effectively. 8. Persuasion — Persuading others to change their minds or behavior. 9. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 10. Service Orientation — Actively looking for ways to help people. 11. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. 12. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 13. Negotiation — Bringing others together and trying to reconcile differences. 14. Coordination — Adjusting actions in relation to others' actions. 15. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action 16. The ability to concentrate on a task over a period of time without being distracted.