Company Overview

Wedding Byte, a leading company in the Events Services industry, is based in Chandigarh and boasts a dynamic team of 51-200 employees. Specializing in creating unforgettable events, Wedding Byte is dedicated to delivering exceptional services. For more information, visit our website at www.weddingbyte.com.

Job Overview

We are seeking a Junior Telesales Executive to join our team in Chandigarh. This full-time role is ideal for individuals with 1 to 3 years of experience in telesales. The successful candidate will have the opportunity to engage with potential clients, driving sales and enhancing customer relationships. If you have excellent communication and sales skills, you are the right fit for this position.

Qualifications and Skills

• Excellent communication skills (Mandatory skill) to effectively convey information and engage customers in conversations.
• Sales techniques (Mandatory skill) to identify customer needs and close sales effectively.
• Customer relationship management (Mandatory skill) to build and maintain strong long-term relationships with clients.
• Comprehensive product knowledge to provide accurate and informed answers about our services to customers.
• Negotiation skills to create compelling offers and persuade customers to secure sales.
• Resilience to handle rejections and maintain a positive attitude while meeting sales targets.
• Time management skills to handle multiple calls and follow-ups efficiently within set deadlines.
• Listening skills to understand customer needs and provide appropriate solutions and services.

Roles and Responsibilities

• Contact potential clients via phone to introduce Wedding Byte's event services.
• Identify customer needs and offer suitable service solutions to generate sales.
• Maintain accurate records of customer interactions and sales using CRM tools.
• Follow up on leads and inquiries to convert prospects into sales opportunities.
• Achieve set sales targets and contribute to the overall growth of the company.
• Collaborate with the sales team to develop strategic sales plans and pitches.
• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Stay updated on industry trends to better serve customers and improve sales techniques.