International BPO Executive
International BPO Executive
Kolkata
Full-Time
Mid-Level: 4 to 6 years
₹ 18K - ₹ 28K (Per Month)
Posted on Jul 03 2024
About the Job
Skills
Fluency in English
Customer Service
Problem Solving
Communication Skills
Multitasking
Cultural Sensitivity
Sales Skills
Time Management
Qualifications and Skills
- 1-3 years of experience in international voice process
- Excellent communication skills in English
- Strong customer service and problem-solving skills
- Ability to work in a fast-paced environment
- Good organizational and time management skills
- Knowledge of CRM software and proficiency in MS Office
- Familiarity with international business practices and cultures
Roles and Responsibilities
- Handle international voice process operations
- Communicate effectively with international clients over the phone
- Provide exceptional customer service and resolve queries
- Maintain accurate records of conversations and transactions
- Collaborate with team members to meet targets and goals
- Convert query calls into a sales call
About the company
*Company Overview:*
Webvio Technologies Private Limited is a prominent International BPO headquartered in Kolkata, specializing in the International Travel Sales Process.
*Job Overview:*
Job Title: Customer Care Specialist / Customer Care Executive
Job Type: Full-Time
Job Location: Kolkata
Salary Range: INR 15,000 to INR 28,000
Experience Level: Mid-Level (1-2 years)
*Qualification ...Show More
*Company Overview:*
Webvio Technologies Private Limited is a prominent International BPO headquartered in Kolkata, specializing in the International Travel Sales Process.
*Job Overview:*
Job Title: Customer Care Specialist / Customer Care Executive
Job Type: Full-Time
Job Location: Kolkata
Salary Range: INR 15,000 to INR 28,000
Experience Level: Mid-Level (1-2 years)
*Qualifications and Skills Required:*
. Minimum of 10+2 education level
. 1-2 years of experience in an INTERNATIONAL Sales campaign
. Excellent communication skills
. Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management
*Roles and Responsibilities:*
. Develop and maintain client relationships
. Understand clients’ business needs
. Handle inbound process for Travel Sales with B2B focus
. Work night shifts (full-time)
. Resolve queries related to travel tickets and convert calls into sales opportunities
Participate in an unlimited incentives program.
Mahek Shaw
8910158669
HR Department
Webvio Technologies ...Show Less
Industry
Others
Company Size
501-1000 Employees
Headquarter
Kolkata
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