Company Overview

Webvio Technologies Private Limited is a prominent International BPO headquartered in Kolkata, specializing in the International Travel Sales Process.

Job Overview

Job Title: Customer Care Specialist / Customer Care Executive

Job Type: Full-Time

Job Location: Kolkata(Newtown)

Salary Range: INR 18,000 to INR 22,000

Employee Count: 501-1000 employees

Qualifications and Skills

Fluency in English

Customer service

Communication skills

Multitasking

Sales skills

Experience in international BPO

Roles and Responsibilities

Develop and maintain client relationships

Understand clients’ business needs

Handle inbound process for Travel Sales with B2B focus

Work night shifts (full-time)

Resolve queries related to travel tickets and convert calls into sales opportunities

Participate in an unlimited incentives program