Roles and Responsibilities: 

• Proactively drive client servicing and relations.

• Own your book of clients and identify areas for on-site improvements in site structure, internal linking, and content to increase the visibility of client sites

• Be the customer’s voice in the SEO team.

• Critically examine execution of Projects & troubleshoot problems on the go.

• Lead client review meetings & ensure customer delight.

• Map customer expectations at high level & evolve SEO practices to ensure customer delight.

• Ensure client retention.

• Ensure timely execution of projects. 

• Keep communication channels open between client, team members and Business Development team.

• Help the Business development team in sales by going on calls and understanding the customer's needs and creating a project plan. 

• Own client status calls and communication regarding SEO and effectively communicate ongoing efforts to client

Technical Requirements: 

- A minimum of 5 years of Client & Team Management experience in the Digital Marketing arena. 

-Sound experience of managing multiple projects in the agency/client relationship model.

-Strong data analytics skills to find actionable insights from the data 

-Strong understanding of Internet Marketing principles. 

-Extremely strong verbal and written communication skills. 

-Have very strong SEO experience and a strong understanding of SEO fundamentals. 

-Someone who can define clear experiments and is good at documentation.

-Expert in Google analytics and Google Search Console and very good with excel and Google sheets.

-Knowledge of screaming frog, ahrefs, SEMRUSH.

-Is very research oriented and have laser focus to get the results