Company Overview

WebLedger aims to bring disruption to the conventional method of statutory compliance. We are a team of Chartered Accountants and Developers with a common purpose to revolutionize business patterns and compliances through the automation of accounting, CRM, auditing, GST, income tax, TDS, and finance. With our software, you don't need to do manual entries; simply export all files directly into the software. WebLedger is headquartered in Bangalore, Karnataka, and belongs to the software development industry. Learn more about us at https://webledger.in/.

Job Overview

We are looking for a motivated and dynamic Telecaller to join our team in Surat on a full-time basis. This is an entry-level position ideal for freshers looking to kickstart their career. As a telecaller, you will be responsible for contacting potential customers and providing information about our software solutions. The role requires excellent communication and persuasion skills.

Qualifications and Skills

• Excellent communication skills: the ability to convey information clearly and effectively.
• Active listening: the ability to understand and respond appropriately to customer queries.
• Persuasion: the ability to convince potential customers to use our software solutions.
• Customer service: the capability to assist and support clients in a professional manner.
• Phone etiquette: maintaining a courteous and professional tone on phone calls.
• Problem-solving: the ability to identify issues and propose solutions promptly.
• Time management: efficiently managing your time to handle multiple calls and tasks.
• Sales skills: a fundamental understanding of sales processes and strategies.

Roles and Responsibilities

• Contact potential customers via phone to discuss our software products and services.
• Provide detailed information about the features and benefits of our software solutions.
• Answer customer questions and address any concerns or objections they may have.
• Maintain a database of customer calls and follow up on interested leads.
• Work closely with the sales team to schedule product demos and meetings.
• Handle customer inquiries with professionalism and courtesy.
• Strive to achieve daily, weekly, and monthly targets set by the management.
• Stay updated with product knowledge and industry developments to better serve customers.