Delivery Manager
Delivery Manager106
Applications
106
Applications
Hyderabad
Full-Time
Senior: 7 to 10 years
₹ 10L - ₹ 14L (Per Year)
Posted on Jul 01 2024
About the Job
Skills
Service Delivery Management
Team Leadership
Budget Management
Communication
Client Coordination
Client Relations
Job Overview: We are seeking an experienced Account Manager who excels in managing delivery within major IT consulting companies and handling multiple client accounts. The ideal candidate will have a deep understanding of the IT consulting landscape, exceptional client relationship management skills, and a proven track record of successfully managing complex projects.
Key Responsibilities:
- Account Management: Serve as the primary point of contact for assigned client accounts. Manage client relationships, ensuring satisfaction, retention, and growth.
- Delivery Management: Oversee the delivery of services and solutions, ensuring they meet client expectations and are completed on time and within budget.
- Client Engagement: Build and maintain strong, long-term relationships with key stakeholders. Understand client needs and work proactively to provide solutions.
- Multi-Account Handling: Efficiently manage multiple client accounts simultaneously, prioritizing and delegating tasks as necessary.
- Project Coordination: Coordinate with internal teams, including sales, development, and support, to ensure seamless delivery of services.
- Performance Monitoring: Track account performance metrics, identify areas for improvement, and implement strategies to enhance client satisfaction.
- Strategic Planning: Develop account strategies to meet client goals and drive business growth. Identify opportunities for upselling and cross-selling.
Qualifications:
- Experience: Minimum of [X] years of experience in account management, preferably within the IT consulting industry.
- Education: Bachelor’s degree in Business, Information Technology, or a related field. Advanced degree or relevant certifications are a plus.
- Skills:
- Strong understanding of IT consulting services and solutions.
- Proven ability to manage multiple accounts and deliver complex projects.
- Excellent communication, negotiation, and interpersonal skills.
About the company
At WBeyond, we pride ourselves on our commitment to diversity and inclusion, which is reflected in our team composition and company culture. Our team comprises talented and experienced women from diverse backgrounds who bring a range of perspectives and skills to the table.
We are proud of our track record of delivering exceptional software solutions to our clients across a range of industries. ...Show More
At WBeyond, we pride ourselves on our commitment to diversity and inclusion, which is reflected in our team composition and company culture. Our team comprises talented and experienced women from diverse backgrounds who bring a range of perspectives and skills to the table.
We are proud of our track record of delivering exceptional software solutions to our clients across a range of industries. Our focus on agile development methodologies and our commitment to understanding our clients’ needs has enabled us to consistently exceed expectations and deliver measurable results.
Our software solutions are designed to be scalable, robust, and user-friendly. We use the latest technologies and best practices to ensure that our products are secure, reliable, and easy to use. Whether you are looking for a custom software solution or a ready-made product, we have the expertise to help you achieve your goals. ...Show Less
Industry
IT Services
Company Size
11-50 Employees
Headquarter
Hyderabad
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