Customer Service Representative

Kolkata
Full-Time
Junior: 1 to 3 years
10K - 18K (Per Year)
Posted on Nov 12 2024

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy towards customers
Ability to work under pressure
Multi-tasking skills
Attention to detail
Patience
Knowledge of customer service software

INTERNATIONAL CUSTOMER SERVICE EXECUTIVE (NIGHT SHIFT)


The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

 

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

SHIFT TIMING- 8PM TO 5AM

MONDAY TO FRIDAY


INTERTESTED CANDIDATES CAN APPLY DIRECTLY OR THEY CAN CALL AT HR RAJESH-87777465433 / HR SOUMATRO- 8335898928

About the company

Its an International Voice Process Along with IT

Industry

Business Process Outsourc...

Company Size

11-50 Employees

Headquarter

Kolkata

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