Company Overview

Vplak.com is one of India's fastest growing online shopping destinations, known for offering a wide range of electronic gadgets and accessories at competitive prices. Established in 2015, VPLAK prides itself on excellent customer service, swift delivery, and a commitment to customer satisfaction. Direct partnerships with recognized brands and a robust operations team ensure a seamless shopping experience for all customers. Headquartered in Gurgaon, VPLAK is driven by a dynamic team dedicated to enhancing the online shopping experience.

Job Overview

We are seeking a Mid-Level Operations Manager to join our team in Gurgaon. This full-time position requires a maximum of 6 years of relevant work experience. The ideal candidate will be responsible for overseeing and improving operational processes, managing supply chain logistics, and ensuring inventory management. The Operations Manager will play a critical role in driving process improvements and leading a team to achieve operational excellence.

Qualifications and Skills

• Proven expertise in supply chain management with experience in efficiently handling end-to-end logistics operations.
• Strong ability to implement process improvements aimed at optimizing productivity and reducing operational costs.
• Extensive knowledge in logistics, including coordinating with couriers for timely and accurate delivery of products.
• Solid experience in inventory management to maintain optimal stock levels and prevent overstock or stockouts.
• Proficiency in quality control with a focus on ensuring that the final product meets company standards.
• Experience in budgeting and financial oversight to develop cost-saving strategies across operations.
• Effective team leadership skills for managing and motivating teams towards achieving company goals.
• Strong data analysis skills to interpret operational metrics and derive actionable insights for improvements.

Roles and Responsibilities

• Oversee daily operations and ensure adherence to company policies and standard operating procedures.
• Develop and implement strategies for process improvements to improve efficiency and reduce costs.
• Coordinate with suppliers and couriers to manage the flow of goods and ensure timely delivery.
• Monitor inventory levels and implement strategies for effective stock management.
• Ensure quality control processes are followed to maintain product and service standards.
• Prepare and manage budgets, and create reports on operational performance and efficiency.
• Lead, mentor, and develop team members for enhanced performance and growth.
• Utilize data analytics to assess operational metrics and lead data-driven decision making.