Operations Manager/Sr.Ops Manager Warehouse  (E-commerce/Huperlocal/FnV/Startup Warehouse Experience is Must)

Location- Begumpur khatola(Gurgaon)

Operation Manager/Sr. Ops Manager- Warehouse Process

Job Descriptions

In this role, you are primarily responsible for managing warehouse processes such as inbound, inventory management and outbound operations.

Your Responsibilities

·      Manage effectively the day-to-day operation of the warehouse and team through the operational team leaders and area managers.

·      Drive RCA/quality Culture throughout the team.

·      Support the development of the Operational Team via coaching and mentoring.

·       Manage, motivate, hire & train and continually develop the warehouse team.

·       Responsible for the security of all warehouse assets and infrastructure.

·      Manage the returns to the Warehouse and ensure items are dealt with promptly and returned to stock/supplier.

·      Maintain regular communication with last mile managers to update on any supply challenges.

·      Follow up with stock controllers to ensure that stock movements and stock keeping standards are maintained in line with company guidelines

·      Responsible for investigating stock discrepancies, including negatives, unfound and sold out, and reporting the information to relevant managers including the finance team.

·      Drive stock takes at regular frequency and report on results.

·       Ensure the highest operational standards are always deployed on floor.

·      Responsible for maintaining the stock levels and re-ordering of all products to ensure 100% fill rate.

·      Responsible for maintaining and re-ordering of required consumables to enable smooth operations.

·      Ensure the warehouse is compliant with current Health and Safety regulations and that the warehouse team is trained appropriately.

·      Regularly appraise team members and carry annual performance review at the communicated time. (Basis HR Department Communication).

·      Manage vendor relationship with all local vendors to ensure smooth supply.

Desired Candidate Profile

·       Handled a team size of 50 + members. (Mix of on role & off role)

·      Good communication/stakeholder management skills.

·      A minimum of 5 years of work experience.

·      Warehouse operations experience is mandatory.

·      Good understanding of MIS.

·      Graduation degree will be mandatory.

·      Well versed with local language.

JD

·      Responsible for managing warehouse processes such as inbound, inventory management and outbound operations.

·      Manage a multilayer team of size 200+.

·      Analyse reports such as quality complaints, pilferages etc. to drive improvements.

·      Manage vendor relationship to ensure smooth supply of goods.

Drive improvement projects such as Kaizen, 5s and safety improvement projects.