Job Title: Key Account Manager

Company: Vowel Digital Solutions

Location: Gurgaon

Job Type: Full-time

About Us:

Vowel Digital Solutions is a leading digital agency offering creative, content, and digital marketing services to clients across various industries. We're seeking an experienced Key Account Manager to join our team and play a crucial role in managing and growing our client relationships.

Job Summary:

We're looking for a highly skilled and experienced Key Account Manager to service and manage our existing client base. The ideal candidate will have a strong background in client relationship management, excellent communication skills, and the ability to work in a fast-paced environment. The primary role will involve daily client meetings, ensuring timely delivery of projects, and identifying new business opportunities.

Key Responsibilities:

1. Client Relationship Management: Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.

2. Daily Client Meetings: Conduct daily meetings with clients to discuss project progress, address concerns, and identify new business opportunities.

3. Project Management: Oversee project timelines, budgets, and deliverables, ensuring timely and successful project completion.

4. New Business Opportunities: Identify and pursue new business opportunities with existing clients, increasing revenue and growth.

5. Internal Collaboration: Work closely with cross-functional teams, including creative, content, and digital marketing, to ensure seamless project delivery.

6. Client Feedback and Insights: Gather client feedback and insights, using this information to improve our services and drive business growth.

Requirements:

1. Experience: 1-5 years of experience in key account management, client servicing, or a related field.

2. Education: Bachelor's degree in Marketing, Business Administration, or a related field.

3. Skills:

  1. Excellent communication, interpersonal, and presentation skills.

  2. Strong client relationship management and project management skills.

  3. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

  4. Strong problem-solving and analytical skills.

  5. Proficiency in Microsoft Office and Google Suite.

4. Industry Knowledge: Familiarity with the digital marketing industry, including creative, content, and digital marketing services.

What We Offer:

1. Competitive Salary: A competitive salary package, commensurate with experience.

2. Opportunities for Growth: Opportunities for professional growth and development within a rapidly expanding digital agency.

3. Collaborative Work Environment: A dynamic and collaborative work environment with a team of experienced professionals.