Company Overview

V-Mart Retail Ltd. is a One Stop Family Shop with a comprehensive portfolio of retail products offering a large assortment of product categories catering to family needs. Our divisions—V-Mart Aspire, V-Mart Plus, V-Mart Corporate, and V-Mart Values—are tailored to different demographics, ensuring diverse and high-quality offerings. With 5001-10000 employees, V-Mart is headquartered in Gurgaon, Haryana, and operates within the retail industry. More details at vmartretail.com.

Job Overview

We are seeking a dedicated Retail Store Manager for our V-Mart branch in Daltonganj, Ranchi. This mid-level, full-time position focuses on overseeing the daily operations of the store. The ideal candidate will be responsible for managing inventory, enhancing customer experience, and driving sales growth while maintaining high operational standards.

Qualifications and Skills

• Proven experience in inventory management to ensure optimal stock levels and reduce wastage.
• Expertise in visual merchandising to create appealing store displays that drive customer traffic and sales.
• Strong understanding of store operations, including staff scheduling and compliance with company policies.
• Exceptional customer service skills to ensure a positive shopping experience and efficient resolution of customer complaints.
• Experience in budgeting to manage and control store expenses effectively and efficiently.
• Team leadership skills to motivate and guide store staff towards achieving sales targets and operational goals.
• Ability to conduct sales analysis to identify trends, measure performance, and propose corrective actions where necessary.
• Skilled in vendor management to ensure timely deliveries and maintain good supplier relationships.

Roles and Responsibilities

• Oversee the daily operations of the store, ensuring all tasks are completed efficiently.
• Manage inventory levels by tracking stock and placing orders as needed to meet customer demand.
• Implement visual merchandising strategies to enhance store aesthetics and product appeal.
• Provide exceptional customer service and resolve any customer complaints promptly and professionally.
• Develop and manage store budgets, monitor expenses, and strive to achieve financial targets.
• Lead, motivate, and manage store staff, including scheduling, training, and performance evaluations.
• Analyze sales data to identify trends and areas for improvement, implementing corrective actions as needed.
• Maintain relationships with vendors to ensure a consistent supply of quality products.