Company Overview

Visual Infosoft Pvt Ltd is an ISO 9001:2008 Certified healthcare company with over 14 years of experience in serving customers across India. They specialize in management software for various healthcare facilities and have a dedicated team of professionals in software development, support, management, and marketing.

Job Overview

Field Support Executive role at Visual Infosoft Pvt Ltd, a leading healthcare company in India, responsible for providing support for software products to healthcare professionals. Job location: Ahmedabad. Employment type: Full-Time. Fresher: Less than 1 year of experience required.

Qualifications and Skills

• Support experience in a related field
• Ability to perform field work and travel to client locations
• Strong communication skills for interacting with clients
• Knowledge of software products and technical support
• Passion for software support and eager to learn

Roles and Responsibilities

• Provide field support for software products to healthcare professionals
• Assist in software implementation and troubleshooting at client sites
• Deliver exceptional customer service and build strong client relationships
• Conduct on-site training sessions for end-users
• Collaborate with the software development team to address client issues