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Field Support Executive

Field Support Executive30
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About the Job
Skills
Company Overview
Visual Infosoft Pvt Ltd is an ISO 9001:2008 Certified healthcare company with over 14 years of experience in serving customers across India. They specialize in management software for various healthcare facilities and have a dedicated team of professionals in software development, support, management, and marketing.
Job Overview
Field Support Executive role at Visual Infosoft Pvt Ltd, a leading healthcare company in India, responsible for providing support for software products to healthcare professionals. Job location: Ahmedabad. Employment type: Full-Time. Fresher: Less than 1 year of experience required.
Qualifications and Skills
- Support experience in a related field
- Ability to perform field work and travel to client locations
- Strong communication skills for interacting with clients
- Knowledge of software products and technical support
- Passion for software support and eager to learn
Roles and Responsibilities
- Provide field support for software products to healthcare professionals
- Assist in software implementation and troubleshooting at client sites
- Deliver exceptional customer service and build strong client relationships
- Conduct on-site training sessions for end-users
- Collaborate with the software development team to address client issues
About the company
Industry
Software Development
Company Size
51-200 Employees
Headquarter
Ahmedabad, Gujarat
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