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Desktop Support Engineer

Bengaluru
Full-Time
Junior: 1 to 3 years
2L - 4L (Per Year)
Posted on Jul 01 2023

Not Accepting Applications

About the Job

Skills

Desktop support
system admin
Technical Support
  • Installation and Roll out services of new desktops & laptops
  • Verification of hardware configuration with the MBL baseline
  • Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L2/L3 & Spares support
  • Installation and OS Support - Repair / Re-Installation or fresh Installation
  • Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
  • Configure / troubleshoot network connectivity of desktops / laptops & network printers
  • Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
  • Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.


About the company

Viroka focuses on providing IT Infrastructure products, solutions and services to its customers through our strategic alliances with key technology OEMs. This partnership brings to our customers an array of solutions comprising of Hardware, Software, Storage, Security, Networking products & solutions Headquartered in Bangalore, India, we have a large base of satisfied customers spread across the c ...Show More

Industry

compu

Company Size

11-50 Employees

Headquarter

Bengaluru