 Good Command in Native Language

 Query resolution

 Be a good listener

 Must know how to greet the client

 Have knowledge about MS office & data entry

 Have confidence to indirect with customer

 Good follow up with the clients to enroll them

 Smart enough to present the product

 Can understand the customer requirement on phone & explain the product

 Contact potential or existing customers to inform them about a product or service using

scripts

 Handle grievances to preserve the company’s reputation

 Go the “extra mile” to meet sales quota and facilitate future sales

 Calling active and budding clients to encourage for applying their case with VH Group.

 Addressing clients' uncertainties, grievances, and suggestions on time.

 Attending regular team meetings to clarify progress and performance-related

• expectations.