Company Overview

Vilvah Store Private Limited is a Coimbatore-based sustainable skincare brand dedicated to creating high-performance skincare solutions using fresh, natural ingredients. With a commitment to pure, chemical-free products, Vilvah Store blends agricultural produce, carrier oils, and essential oils to nurture the skin. Employing 51-200 individuals, the company is renowned in the Beauty & Skincare Products industry for its dedication to sourcing premium raw materials, reflecting in their superior product line. Visit us at www.vilvahstore.com.

Job Overview

We are seeking a Retail Sales Executive for our Chennai location to join our dynamic team at Vilvah Store Private Limited. This full-time position is ideal for freshers who are passionate about skincare and sales. The primary role involves promoting and selling Vilvah's natural skincare products while ensuring excellent customer satisfaction.

Qualifications and Skills

• Product Knowledge: A thorough understanding of skincare and personal care products is required to effectively communicate benefits and features to customers.
• Communication Skills: Strong verbal and interpersonal skills to engage customers and assist them with their skincare needs.
• Customer Service (Mandatory skill): Must demonstrate excellent customer service abilities to ensure customer satisfaction and build lasting relationships.
• Sales Techniques (Mandatory skill): Proficiency in sales strategies and techniques to drive product sales and achieve targets.
• Skin Care Products (Mandatory skill): Must possess a keen interest and knowledge in skincare products to guide customer choices accurately.
• Enthusiasm for Skincare: A genuine passion for skincare and providing beauty solutions to customers is essential.
• Problem-Solving Skills: Ability to address customer queries and concerns efficiently to maintain customer trust and satisfaction.
• Adaptability: Flexibility in handling diverse customer requirements and product inquiries in a fast-paced retail environment.

Roles and Responsibilities

• Assist customers in selecting Vilvah Store products by understanding their skincare needs and preferences.
• Achieve monthly sales targets by implementing effective sales strategies and initiatives.
• Maintain a clean and organized store environment to enhance the shopping experience for customers.
• Provide in-depth product knowledge and demonstrations to customers, showcasing the benefits of Vilvah Store items.
• Develop and maintain strong customer relationships, resulting in repeat business and customer loyalty.
• Handle customer inquiries, complaints, and provide solutions to ensure a high level of customer satisfaction.
• Collaborate with team members to meet sales goals and contribute to a positive team environment.
• Stay updated on the latest trends and advancements in skincare to offer relevant and current advice to customers.